Search Hotels Near Theater Koningshof, Rotterdam

"We arrived at about 10pm with a 6yo and 10yo children. we waited about 10 minutes at the reception. Our room was no longer available (booked by someone - unsure). The receptionist tried to find alternatives. He upgraded us to free breakfasts as a gesture of goodwill. We ended up getting two rooms instead of one and got downgraded by a telephone call (removed breakfasts) - I think that's really not good. I think once you offer something as a gesture of goodwill, you keep it, don't take it away. We spent in total about 30 minutes at the reception (the receptionist had to leave to check one of the proposed room) - very long check due to not our fault! Very disappointed as I had better opinion of novotel hotels. Beds were okay, bathroom floor was sticky but I carry wipes so wiped it away myself. Good toiletries. Hotel will need updating, our room's door was scratched significantly - it looked as if someone in the past tried to break in. Carpets (main corridor) also need to be deep cleaned/renovated."

"Yes"

"helpful staff, great location for us"

"The grand cafe is a lovely place to have a coffee and watch the ships go by on the river Maas. The rooms are large and comfortable and offer the same, lovely view over the river. The staff were very friendly and welcoming. Great stay!"

"Neat and friendly staff"

"super"

"Clean but a bit small, very small shower/bathroom... bed a bit shubby (i think they need replacement)."

"The hotel has been extended and the reason is clear, very warm, cosy and modern interior with polite staff (mostly women) who tend to your every need. The bar and restaurant are satisfactory for week long stays. Affordable and delicious! The rooms are modern and spacious with beautiful views and its a short taxi ride to the two closest times and the port. Would reccomend highly "

"The room was pretty basic although that was what we expected as we'd booked the cheapest room with a shared bathroom. The soundproofing of the rooms is pretty poor though - we could hear the person/people in the room next to us talking and the sound carried into our room and even earplugs didn't help. We alerted staff at about 1am who helpfully knocked on the door next door. Unfortunately, our neighbour(s) didn't take this to heart. At 1.30am I went down to reception again as we could not sleep at all because of the sounds. I asked for another room and staff were very helpful and supportive. So we slept much better once we'd moved to another room. Hotel staff were friendly and helpful. Unfortuntely we had a very short night. If we had not had noisy neighbours and/if the soundproofing of rooms was better it would have been an acceptable stay in an average hotel. The beds (in both rooms) were comfy. "