Search Hotels Near Nationaal Sleepvaart Museum, Rotterdam

"We arrived at about 10pm with a 6yo and 10yo children. we waited about 10 minutes at the reception. Our room was no longer available (booked by someone - unsure). The receptionist tried to find alternatives. He upgraded us to free breakfasts as a gesture of goodwill. We ended up getting two rooms instead of one and got downgraded by a telephone call (removed breakfasts) - I think that's really not good. I think once you offer something as a gesture of goodwill, you keep it, don't take it away. We spent in total about 30 minutes at the reception (the receptionist had to leave to check one of the proposed room) - very long check due to not our fault! Very disappointed as I had better opinion of novotel hotels. Beds were okay, bathroom floor was sticky but I carry wipes so wiped it away myself. Good toiletries. Hotel will need updating, our room's door was scratched significantly - it looked as if someone in the past tried to break in. Carpets (main corridor) also need to be deep cleaned/renovated."

"Yes"

"helpful staff, great location for us"

"The grand cafe is a lovely place to have a coffee and watch the ships go by on the river Maas. The rooms are large and comfortable and offer the same, lovely view over the river. The staff were very friendly and welcoming. Great stay!"

"Neat and friendly staff"

"super"

"Pleasant, clean, quiet and centrally located. "

"Clean but a bit small, very small shower/bathroom... bed a bit shubby (i think they need replacement)."

"The hotel has been extended and the reason is clear, very warm, cosy and modern interior with polite staff (mostly women) who tend to your every need. The bar and restaurant are satisfactory for week long stays. Affordable and delicious! The rooms are modern and spacious with beautiful views and its a short taxi ride to the two closest times and the port. Would reccomend highly "