Search Hotels Near The Sentinel Dog, Providence

"Clean room"

"The location is excellent - easy walking in downtown Providence. The staff are great and the rooms are clean and maintained. My only quibble is the "city view" room on the second floor provided not much of a view. Also, there is a small table in the room, but no chair (an uncomfortable bench too awkward to work with) so working in the room was not possible. "

"It was a solid stay. It presents as more upscale than it is. Staff was not attentive but they were very polite. Valet car service was not great. "

"Convenient location for walking around, elegant and beautiful hotel"

"Staff was friendly and accommodating. "

"The property is tired. The room was like a sauna and the fan didn’t work. "

"Loved our stay. We are multi repeat customers. The only complaints are the following; the AC unit was way too loud, sounded like there were some loose parts or something. Also, the coffee machine is tucked away in a very dark cabinet. It’s all black on black and no overhead area lights. Not user friendly at all. "

"they deposit that exspida took the hotel trying to get same one from. hotel was horrible stain chairs and beds and horrible service. "

"The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things and sleep. Since I accidentally didn’t register the one person I was staying with, they requested I register them after checking in by sending their information via email. Even though I did this, they lied about receiving it, and used it as an excuse to take my money. After accusing me of sneaking a group of people in without stating any evidence, let alone showing us, they told us that we were banned and wouldn’t receive a refund WHILE keeping our belongings hostage. We had to get the police involved due to the staff’s incompetence so we could get our things. Besides that really weird chain of events this place is absolutely disgusting. The walls are paper thin and showers and kitchen were dirty. To top it all off the area around the place as well was extremely filthy. "