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"The staff that cleaned the rooms were excellent but the response from the spa manager Ryan leaves a lot to desire we had booked a massage and paid £80 for it explaining that we were only there for 4 nights when we turned up for the massage they could not find any record of the booking when they did finally find the booking it was for a week later the staff explained that the manager had to pass the refund when he finally got in touch with me I got no apology no sorry for the inconvenience this caused as it was for a special gift to my wife’s sister on her birthday and retirement only wanted my bank details for the refund which would take 5-7 days all in all quite a disappointing few days also pool cold and hot tub out of order for our full stay"

"This was a lovely place to stay. We chose the very basic room which suited our needs. If you’re looking for a lavish holiday, this might not be the room for you but for a cozy place to stay travelling from a to B this was perfect for us."

"Great 2 night stay with friends. Staff excellent and very helpful."

"Lads had a really pleasant stay , Thank you"

"Clean room and good location "

"Ideal for short break"

"I booked for breakfast on line, but was told on arrival that it hadn’t been processed with a breakfast included No offer to sort it, so I’ll be back at the Apex next week "

"The breakfast was ok, the staff didn't seem organised and had not much awareness of how many people they had to cater for. "

"When we checked in the member is staff was so friendly we got to our apartment and it was beautiful .. the location was outstanding and we had a best weekend staying at Kenmore Club"