Search Hotels Near Tasting Room & Taphouse at Mount Ida Reserve, Scottsville

"I found most of the reception staff to be helpful; however, my overall experience was disappointing. The check-in process was significantly delayed. I arrived around 1:30am after traveling, and unfortunately, the room keys did not work. Being unable to access my room for nearly an hour after a long journey was quite frustrating. I was also dissatisfied with the housekeeping. The service felt minimal—beds were made with what seemed like the same sheets, and surfaces were not wiped down. I understand there may have been a language barrier, as the housekeeper mentioned she did not speak English. I attempted to use a translator app, and the manager also spoke with her, but the issue did not improve. Eventually, I chose to decline housekeeping for my last two days. In situations like this, I believe management should follow up to ensure cleaning standards are met, especially when there may be communication challenges or new staff involved. Overall, I do not feel the stay was worth the cost of over a thousand dollars for six nights. I also left early and was unable to speak with anyone at reception, as no one was available at checkout. I don’t usually leave negative reviews, but this experience was very disappointing."

"Nice pool"

"Room was clean and met my expectations. Hotel pool was a big hit with my kids. Hot tub was a bonus amenity. Breakfast offerings and dining area were excellent. "

"I had a nice stay. There were no problems."

"Great but the staff could use some greeting training at the front desk "

"Good location "

"Make sure you ask for a room that has no odor coming from the new couch. Apparently they waited 6 months for delivery and they sat in boxes the entire time. I assume they must have gotten wet because ours smelled like dirty feet and the odor permeated throughout the room. "

"Beautiful property and outstanding service. Every employee we encountered was friendly and helpful."

"Hotel was adorable! Very clean and inviting. Convincingly located and within walking distance to the university, bars and restaurants. We would stay here again if visiting the area. Parking is across the street in the garage. A parking pass was provided at check-in. Our only complaint was the check-in process. We showed up expecting to check-in right at 4, but there was an extended wait time. Several other guest were checking in at the same time before the concert. Would recommend preparing keys, parking passes, etc for existing reservations prior to check-in time for a smoother process. "