"After checking in that evening I discovered that the elevator I was using was malfunctioning because it took me to a different floor from the floor I was supposed to get off.
Later that evening, I tried to go downstairs and the elevator I was in, got stuck on a floor above mine, door wouldn't open , no movement-JUST FROZEN. After 8-10 minutee elevator started to move going downstairs and eventually I got off on the main floor.
I complained to make staffer behind front desk."