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Guest reviews

3.8 out of 5 Good
6 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationSnake River Temple14 min walk
Popular LocationTanjung Pinang Ferry Terminal18 min walk
AirportTanjung Pinang (TNJ)27 min drive
Popular LocationBanyan Tree Temple34 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • City view
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsSuperior Room

About this area

Tanjung Pinang

Bintan Lumba Lumba Inn is located in Tanjung Pinang. Snake River Temple and Banyan Tree Temple are local landmarks, and if an activity is on the agenda, check out Tanjung Pinang Ferry Terminal.

Visit our Tanjung Pinang travel guide
Map
Popular Location

What's nearby

  • Snake River Temple - 14 min walk
  • Tanjung Pinang Ferry Terminal - 18 min walk
  • Banyan Tree Temple - 34 min drive
  • Gunung Bintan - 38 min drive
  • Santa Maria Cave - 46 min drive

About this property

Bintan Lumba Lumba Inn

3.5-star spa hotel near Tanjung Pinang Ferry Terminal
A full-service spa, a 24-hour fitness centre and massage/treatment rooms are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning and a 24-hour front desk. All 30 rooms offer free WiFi, electric kettles and flat-screen TVs with cable channels. Other amenities available to guests include free bottled water, safes and showers.
Bintan Lumba Lumba Inn offers 30 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
MAWAR Reflexology has 6 treatment rooms. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Dry-cleaning service

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Languages spoken

  • Indonesian

Business services

  • Meeting rooms

Spa

  • 6 treatment rooms
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Safe

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 125000.0 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: IDR 35000 per room (one-way)
  • Airport shuttle fee per child: IDR 35000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Bintan Lumba Lumba Inn Hotel
Bintan Lumba Lumba Inn Tanjung Pinang
Bintan Lumba Lumba Inn Hotel Tanjung Pinang

Frequently asked questions

Can I cancel my reservation for free at Bintan Lumba Lumba Inn and receive a full refund?
Yes, Bintan Lumba Lumba Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Bintan Lumba Lumba Inn cancellation policy on our site for more details about any exclusions or requirements.
Is Bintan Lumba Lumba Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Bintan Lumba Lumba Inn?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 35000 per room, one-way, applies.
Where is this property located?
Situated in Tanjung Pinang, this spa hotel is within 1 mile (2 km) of Snake River Temple and Tanjung Pinang Ferry Terminal. Banyan Tree Temple is 11.9 mi (19.1 km) away.

Guest reviews

Overall score and ratings for Bintan Lumba Lumba Inn

3.8
Good
6 reviews
5 - Excellent
2
4 - Good
2
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
4.0
Cleanliness
3.8
Service and Staff
3.8
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfying :)

Good price, satisfying--room facility is good: toothbrush, small fridge, towel, kettle, tv. Quite spacious. Nice simple breakfast. Nice rooftop with nice cityview :) The only thing is the treadmill at fitnesa centre is not working.

Stayed 2 nights in Nov 2019
2.0 out of 5 Poor
  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There were some stains on the sheet, so I asked to change which is clean. Then, they did but I was staying for one week and 4 times had stains on the sheets and pillows.. Also, 6 days only had hot shower for shampoo and no hot shower for conditioner and body wash... TV had a problem too. Not manage properly this property.

Stayed 7 nights in Sep 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean.

Stayed 1 night in Jun 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean ,new and modern hotel in TP.

A new and nice hotel in TP.Good price and food outlet in5 mins walk.So far this is a good and clean hotel (beside Hotek Laguna)I stay before inTP.

Stayed 1 night in Apr 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2019