Sylva Hotels from ₹6,092

"There was used soap and shampoo left in the shower. Ice machine did not work. Breakfasts was a muffin. Everyone can’t eat a muffin that’s filled with sugar. I’ve stayed here many times. Very disappointed this time. Will not stay here again. "

"Front desk staff ‘Forest’, she helped me for quick check in as we were in rush to drop our luggage and then leave for another place. Breakfast was served warm and the area was kept super clean. Room was ready clean and fresh. Location is great, the stream flows adjacent to the property. It has a deck with chairs and tables to enjoy morning break fast or evening drinks with family and friends. The location is though 20 minutes drive from Cherokee downtown but it’s worth coming out of city buzz and stay in calm environment. If I visit Cherokee NC again, will definitely stay at Best Western Place."

"Love the renovations, don't like the prices.. "

"The room was great, bed was comfortable and shower had good pressure and was hot. Staff was awesome especially Jessica who checked us in and gave a great recommendation for dinner."

"Everything was fantastic will be staying there again "

"The remodel and update of the hotel was wonderful. Staff was great to interact with. Location was perfect, we were able to get to everything within 15 minutes. A little gem hidden up in the mountains. Highly recommend"

"It took over almost two hours to get our luggage sent to our room from the valet. The person at the valet desk took our ticket and the went on Break. and forgot about us. There was a bogus $39 long distance charge on our bill that had to be removed. Accoyto the front desk it was accidentally added to everyone's bill due to a system outage. I wonder how many people accidentally poo aid it? I ordered sushi and fish and chips from Gordon Ramsays food court. It took 2 minutes to get the fish and chips (great food) and 45 minutes to get a sushi roll. I have never seen 3people move slower than the sushi staff. Lastly, it took over an hour to get our car from the valet when we checked out. The report was pretty, the room was clean, but the service was not what you would expect for an $800 per night room."

"I was pleasantly surprised by how nice this little place was! It was very close to the casino and convenient to everything. The staff was lovely as well."

"Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there. "