Search Guest Houses in Sweet Home

"OMG, what can I say? I travel a lot for work and pleasure, and I love staying at Best Western hotels for the most part, but boy, did they get it wrong this time. It looked like a hotel for dogs and not humans. There was actual doggie poop in the hallways. It smelled like wet dog throughout the second-floor walkway. Our room smelled foul, and there was hair all over the couch; the bathroom had hair, not mine, and it was dark and dusty. I had a major allergy flare-up that required me to go and get meds to alleviate it. The dog barking during the night tops it off. The pool is outdated and needs updating; it smelled like a hot, bleach-filled sauna when you passed by. I couldn't enjoy the welcoming lobby seating because, of course, dogs took over that area as well. The breakfast is hard to gauge because there was no seating when we got there, and a lot of things had run out or were empty. Honestly, the only great thing about this place was Alexis, the only front desk employee I met, who was amazing - someone give her a raise. After she left, there was really no one attending. I tried to contact the lobby, but never saw anyone there. Truly disappointed, honestly, below Best Western standards!! The refined finishes, spacious rooms, and excellent attention to detail were missing here. Honestly, this property looks like the chain took it over, put lipstick on a pig & overpriced it! FYI - I am a dog lover, but I don't want to pay to stay in the doggie kennel."

"Everything was really clean. Staff was friendly. We always stay here because it is so near to great restaurants and a straight shot to the airport."

" Clean room. Easy check in. Decent breakfast. 24hr pool and jacuzzi is a huge plus"

"Super clean hotel have stayed a few times and everytime its been great"

"Yes"

"The cleaning staff have all been very kind for most part. There is a major divide in staff here. Kinda like bullies against hard workers. The management is issue. From the moment I checked in she’s been rude. I had driven thru the night and tried to check in at 1:30Pm. The place was empty and she refused cuz the cleaning crew. I’m an avid traveler and have had to stay in hotels a lot. I’ve never been spoken too so rudely by any other staff upon arrival. She acted as if I had been here repeatedly continually trying to ‘get one past her’ and is training the new girl to behave in same manner. She sat there laughing to herself when I confronted manager if it was a personal issue somehow. Later another car had parked in front of my room for hours running while talking loudly on speaker. I reported finally after she had left for a hour then came back and she yelled at me like I was the problem. I ended up leaving in middle of night due to these things and constant activity from room above me tho she also told me they aren’t there(live on property) at night. But multiple times multiple people exited and came back in. There is a time and a place to have “attitude” but it was the most unprofessional experience I have had in years. I still wouldn’t say anything if I didn’t notice the divide in staff. Like I said…there is a man on staff and a few other women that were kind attentive and the rooms are sparkling but office experience put a sour taste in my mouth. "

"Everything was as stated. The star rating is not accurate. I’d give this place an honest 3.5 -4.0. You can’t please everyone. Those who aren’t are quick to chastise. Be kind and gracious "

"Rooms were clean and quiet "

"Great atmosphere and restaurant "