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"The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like."

"Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou "

"the lake view is amazing, breakfast is fabulous with lots of choice "

"The hotel is a in a good location. There is a shopping mall across the parking lot and many businesses near by. The room was very clean and conformable. I would stay there again."

"Our room had a broken mattress spring. We called the front desk. The lady at the front desk was super friendly and took care of it immediately. Will definitely be back!"

"Clean well-equiped hotel located conveniently in a shopping complex"

"Returning to same hotel again. Good service and room is clean. Surrounding have great food as well."

"Nice hotel and excellent location for Guanqian Jie and other sightseeing sites with very good public transport connections. There are plenty dinning options near the hotel within walking distances."

"The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere. "

"Pleasant stay."