Search Hotels in Sugarwood Beach, Santa Rosa Beach

"All the staff was helpful friendly and so nice. I love the suite with the separate rooms my mother went on this trip and she was able to walk to the beach without issues. I had a small dog and the staff interacted with her I would have liked to have a separate chest in the second bedroom and ice available. But we made do I will definitely stay there again if it stays pet friendly"

"The room was clean, and the breakfast was very good—though there is a charge for it. They have a shuttle cart to take you to the beach, which is a 5-to-10-minute walk away. They charge $5 per day for parking, but the lot is good and secure. The area is nice; there are shops right across the street, and several different restaurants within walking distance."

"The room was COVERED in palmetto bugs, the mattress was stained in some brown liquid, there was disgusting brown marks all over the floor and black mold in the bathroom above the sink and below the sink. Bugs in the cabinets where the pots and pans were as well as in the shower. Upon check in our TV was broken and it took us going to the office five separate times to get a new one brought to our room. We stayed for 5 days and house keeping did not come one time to get trash or dirty towels. We requested new towels at least three times and did not receive any but the two that were in the room when we arrived. Property states that it is no smoking at all and multiple people were smoking ALL over the property (which is fine as long as you don’t explicitly state your property as no smoking) Upon check in I received an email saying the pool times of open and close, in the email it stated 11 pm, and we were told to get out of the pool at 10 pm after the pool had been closed ALL day. When the men came to bring the replacement television they were speaking very poorly of all of us in Spanish like we could not understand. Saying we were greedy for needing a TV on vacation and we were “typical white people”our room was supposed to have an “ocean view” not a beach view and we were placed directly behind the sand dune which was trashy and could not see the water AT ALL. (Which once again would be fine if it would have said “beach view”not ocean view”)Price did not match what was provided"

"Staff was friendly, room was clean "

"Loved this hotel, it was clean, the rooms were nice, it’s right on the beach, restaurants right on site and very kid friendly. We will definitely be staying here again!"

"Great place to stay."

"The hotel has a nice views. Well maintained, the staff have no decency and sometimes rude. Bottom line , they don’t want to help. The beach is nice, this property is for one time stay, definitely, will not repeat it. I am a diamond Hilton member and travel the world with Hilton, this one is suboptimal. "

"Staff was friendly. Showers were crap. Parking was crap. No ice, except to purchase. No breakfast. Pool and hot tub were fine. Beach access, easy. Clean, just outdated. Would stay again… full size fridge. "

"Everything about this place was amazing, the staff, the location, the tiki restaurant next to the pool. Restaurant has excellent food, also affordable. This place was very affordable and the rooms are huge, they come with a kitchen, full refrigerator, a stove,cookware and dishes. I will most definitely be coming back."