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"Ok hotel l. Great staff. In need of some refurb.."

"Beautiful hotel, super nice staff, very comfortable beds, and great for walkability in town. Loved staying here!"

"Had a relaxing stay overall. Friendly staff in lobby,spacious clean rooms with good clothes storage and comfortable beds. Nice to find hairdryer,iron and ironing board in the room. Good sized bathroom with lovely toiletries. Cooked breakfast at 9.30am was cold on our first morning and after microwaving our food,the warmers were switched on by a member of staff. Breakfast was on til 11am but the warmers were off. Breakfast was only warmer on our 2nd day as some trays were empty and freshly cooked food had to be waited for. Pastries,breads and cheeses were good as was the coffee. Nowhere in the information i received or on the hotels website was it specified that the pool was not hotel specific. I thought i was booking a hotel with its own pool & spa for residents. It was a leisure centre attached to the hotel which was open to the public. On going for a swim,half the very small pool was cordoned off for swimming lessons. Managed to do a little swimming but couldn't use the only 2 heated loungers as there were children on them who were not staying in the hotel. Kind of disappointed slightly as it wasn't what i thought and would have preferred it to have been exclusive to hotel residents. The spa was very very good though. Massage & reflexology was well worth it. Relaxing atmosphere in the spa and felt chilled out after treatments. Not a bad stay overall. Would consider staying again."

"Pool was lovely, and the room size was great. Breakfast was pretty poor with most of the food cold. The toaster was also broken. Small fridge in the room was a nice touch although never really got cold enough to cool drinks. Tv was broken and kept turning off after 2/5 mins."

"Very well equipped and lovely quiet room with super coffy bed. Would definitely come here again if in the area. "

"A very beautiful and stylish hotel. A great atmosphere and excellent food. I would definitely stay again. "

"The staff were fantastic, nothing was too much trouble. Modern stylish rooms, food was good. All in all the best Village hotel I’ve stayed at "

"The bar prices on larger are not to bad but the wine prices are way to high the smoking area out the main entrance has no cover ok in the summer but the winter well you know "

"Clean, well-equipped room with balcony and countryside views, friendly staff, lovely breakfast and fantastic pool and spa facilities. This was our second visit to Hatherley Manor and they maintained a consistently high standard of service on both occasions. One of the nicest hotel experiences we’ve had."