Search Hotels Near Blue Heron Lake, San Francisco

"Every staff member was extremely accommodating and efficient, and there were always plenty of staff to serve behind the desk or as bellman, whatever was needed. We had a poolside room, very large and comfortable and super clean. The air conditioning was apparently not functioning in our wing but since high temps were in the 60’s didn’t matter but as compensation they gave us nice grab and go breakfast boxes every day. I was trying to print a map of the zoo in the business center but when I couldn’t make it print, the desk clerk did 2 copies from her computer. The location is a half a block from Union Square so very convenient and safe area"

"Lovely hotel with very polite staff, mostly very clean, some areas a little over used and in need of update but as to be expected with a busy hotel. Great amenities, fabulous breakfast with so many options. Really pleasant stay would stay again."

"What a great surprise. Hotel was very nice convenient to cable cars. I had a bad experience at a holiday inn in the past so this was not my first choice but this property really changed my mind. Staff was helpful and friendly"

"The security gates are so loud when they close. You can hear people upstairs using the toilet. Great location for our hospital visit at UCSF on Divisadero. Lots of local restaurants."

"Sam at the front desk was great! Location was the best as always."

"The room was very clean and comfortable. Very easy check in and great location."

"Good hotel good location. Sometimes miserable shorty tempered staff at reception."

"The room was small and not that comfortable. Location was very average compared to the rest of the area. But the worst part was that the lobby actually caught on fire - fire department called, alarms going off, smoke in the hallways - and not one employee tried to help people with their bags or give anyone direction on where to go or what was going on. I ordered a beer that I was going to drink outside because the lobby was smoky and the bartender didn't even offer to comp the beer while the hotel was on fire. Won't be back."

"The room was clean but tiny, no free parking, no fridge, no microwave. It was clean, staff were friendly, the price was not worth it."