Located in Stevenage, Novotel Stevenage is near the airport and near a train station. The area's natural beauty can be seen at Knebworth Country Park and Stanborough Park, while Gordon Craig Theatre and The New Maynard Gallery are cultural highlights. Benington Lordship Gardens and Top Events GB are also worth visiting.
Stevenage (XVJ-Stevenage Train Station) - 3 min drive
Luton Airport (LTN) - 20 min drive
Restaurants
Stevenage Leisure Park - 3 min drive
Wagamama Stevenage - 2 min drive
McDonald's - 2 min drive
McDonald's - 3 min drive
Nando's - 3 min drive
About this property
Novotel Stevenage
Upscale hotel near the airport
You can look forward to a terrace, a garden and a playground at Novotel Stevenage. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self-parking
Buffet breakfast (surcharge), express check-out and express check-in
Multilingual staff, coffee/tea in reception and a 24-hour front desk
Room features
All 102 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and shower/bath combinations
TVs with digital channels
Free infant beds, coffee/tea makers and daily housekeeping
Available in all rooms: Free WiFi; wired internet (GBP 13 per 24-hour period)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Elements
Hotel Bar
Things to do
Library
Playground
Family friendly
Free cot
In-room sofa bed
Laundry facilities
Playground
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets on request
Change of towels on request
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
4,865 square feet of conference space
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Building
Built in 1988
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Double sofa bed
Free cot
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Contactless check-in and check-out are available
Express check-in available
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between December 8 and March 31.
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 10 per person
Fee for in-room wired internet: GBP 13.00 per 24-hour period (rates may vary)
Pet deposit: GBP 20.00 per night
Pet fee: GBP 20 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB190586090
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novotel Hotel Stevenage
Novotel Stevenage
Stevenage Novotel
Novotel Stevenage Hotel Stevenage
Novotel Stevenage Hotel
Novotel Stevenage Hotel
Novotel Stevenage Stevenage
Novotel Stevenage Hotel Stevenage
Frequently asked questions
How much is parking at Novotel Stevenage?
Self-parking is free at this property.
Novotel Stevenage Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 286 out of 796 reviews" "
10 - Excellent
286
Rating 8 - Good. 305 out of 796 reviews" "
8 - Good
305
Rating 6 - Okay. 116 out of 796 reviews" "
6 - Okay
116
Rating 4 - Poor. 63 out of 796 reviews" "
4 - Poor
63
Rating 2 - Terrible. 26 out of 796 reviews" "
2 - Terrible
26
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Mark
26 Sept 2022
Disliked: Cleanliness, staff & service
The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite
Mark
Stayed 1 night in Sep 2022
4/10 Poor
Rohim
Travelled with family and small children
26 Sept 2022
Disliked: Cleanliness
Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty.
No waiting staff at Breakfast and no orange juice.
Staff allow for guests to smoke around the entrance door
Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.