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"The hostel is in a very run down poor condition. If you have issues its very difficult to get help from their helpline"

"There was a suite flat above a restaurant, and the smell of food could be felt throughout the unit and was annoying. During the day, the suite was like a steam sauna because it was all windows and above the roof. Despite two small air conditioners and a fan, it was unbearable. However, the view from the room was incredibly beautiful and tempting. There was no shampoo and the unit was full of insects coming from the lake because there was no fan and you had to keep the window open all the time....

"Verry goog Nice excellent"

"Excellent communication from start to finish With map and tram details to get to apartment. In a great location 2 minute walk to lake and a lovely 15 minute stroll to centre or a tram just outside. Room had everything you needed and got cleaned within our stay which doesnt normally happen in an apartment. Staff were friendly and when my travel plug didn’t work they were on hand with a spare which I could keep for whole of trip. If we ever visit Zurich again I would definitely stay here."

"Great place "

"There’s no privacy in room no locks. The door gets open automatically. There was not hand wash in toilet. And too much noise like they have kind of office in first floor they speak too loud."

"Lovely property, close to transport. Zug is a beautiful safe area. Only downside, there was no air con in the apartment."

"Excellent stay in the centre of old town Zug!"