Search Luxury Hotels in St. Helena

"The room needed updating. We ordered an uber who was turned away from pick up point. They closed the road to the main entrance to the hotel for wedding photos. No consideration given to guests being picked up."

"Quiet, clean"

"Upon arrival there was trash and throw up on the ground walking into the hotel. Staff was polite during check in. The view from our room was a shipping container and dirty parking lot. It’s an old dirty hotel. Don’t let them trick you into some river view. It’s foul."

"Very nice"

"Clean room. Friendly staff, were able to make accommodations we needed. "

"The room was clean bathroom was clean love the tub and shower separate the complimentary breakfast was decent the cookies at the front desk were amazing"

"Do not stay here. This place does not look like the pictures. We checked in and immediately checked out. They still charged us a full three nights stay. And said I had to take it up with Expedia. Expedia told me to contact management since they’re the ones who charged me. When I contacted management, they said it’s not their policy to refund, or cancel within 24 hours of check-in. I told him how am I supposed to know how bad the place is 24 hours before I check in if I’ve never been there. And if your pictures represent one thing in and in real life, they’re completely different. They reluctantly agreed to reimburse me two nights out of the three. But I have yet to see any credit on my credit card. So basically they just lied to me to get me off the phone. This hotel has terrible customer service. And I would not recommend that anyone stay here."

"Food was great!! Staff very professional. "

"I love this hotel. I have stayed here on numerous occasions. The hotel staff is so friendly and the food in the hotel is wonderful. Will stay there again in the future, God willing. "