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The Meritage Resort and Spa

4.0 star property
Upscale spa resort, walk to Trinitas Cellars

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Meritage Resort and Spa

Photo gallery for The Meritage Resort and Spa

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Ice skating
Junior Studio Suite, 1 King Bed (St. Helena Junior Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of The Meritage Resort and Spa

Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Spa
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
The price is ₹21,560
Price available on 21/04/2024

Explore the area

Map
875 Bordeaux Way, Napa, CA, 94558
  • Popular LocationOlive & Hay1 min walk
  • Popular LocationTrinitas Cellars2 min walk
  • Popular LocationNapa Valley College4 min drive
  • AirportOakland, CA (OAK-Oakland Intl.)63 min drive
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Room options

Suite, 1 King Bed, Patio, Courtyard View (Atlas Peak Two-Story Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Meritage Two Queen)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds (Meritage Two Queen)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio, Vineyard View (Vineyard King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Patio, Vineyard View (Vineyard King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Patio (Calistoga One Bedroom Suite ADA)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Patio (Calistoga One Bedroom Suite ADA)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed (St. Helena Junior Suite)

Junior Studio Suite, 1 King Bed (St. Helena Junior Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Studio Suite, 1 King Bed (St. Helena Junior Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Meritage King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Meritage King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Vineyard View (Chairman's One Bedroom Suite)

Presidential Suite, 1 King Bed, Balcony, Vineyard View (Chairman's One Bedroom Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 King Bed, Balcony, Vineyard View (Chairman's One Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Courtyard View (Wild Horse Studio Suite)

Suite, 1 King Bed, Patio, Courtyard View (Wild Horse Studio Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Patio, Courtyard View (Wild Horse Studio Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Patio (Oak Knoll One-Bedroom Suite ADA)

32-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed, Accessible, Patio (Oak Knoll One-Bedroom Suite ADA)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Meritage King ADA)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Meritage King ADA)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio, Vineyard View (Vineyard Two Queen)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Patio, Vineyard View (Vineyard Two Queen)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, Balcony (Rutherford One-Bedroom Suite)

Superior Suite, 1 King Bed, Balcony (Rutherford One-Bedroom Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, Balcony (Rutherford One-Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • 83 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Meritage Two Queen ADA)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Meritage Two Queen ADA)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Vineyard View (Estate Vineyard King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Vineyard View (Estate Vineyard King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Vineyard View (Oak Knoll One-Bedroom Suite)

32-inch flat-screen TV with satellite channels, TV, Netflix

Suite, 1 King Bed, Balcony, Vineyard View (Oak Knoll One-Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Vineyard View (Calistoga One-Bedroom Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Patio, Vineyard View (Calistoga One-Bedroom Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Down duvet
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Napa

The Meritage Resort and Spa is located in Soscol Gateway South, a neighbourhood in Napa, and is next to a golf course. Balloons Above the Valley is a popular local attraction, and if an activity is on the agenda, Trinitas Cellars and Napa Valley Wine Train are worth a visit. Oxbow Public Market is another place to visit that comes recommended. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Napa travel guideOpens in a new window
View more Resorts in NapaOpens in a new window

What's nearby

  • Napa Valley College - 4 min drive
  • Bottlerock - 6 min drive
  • Oxbow Public Market - 7 min drive
  • Napa Valley Wine Train - 7 min drive
  • Downtown Napa Association - 8 min drive

Getting around

  • Suisun-Fairfield Station - 20 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 64 min drive

Restaurants

  • In-N-Out Burger - 5 min drive
  • McDonald's - 5 min drive
  • Taco Bell - 5 min drive
  • Bear - 11 min drive
  • Applebee's - 5 min drive

About this property

The Meritage Resort and Spa

Upscale family-friendly resort refurbished in 2024 and located near Napa Valley Wine Train
Located close to Trinitas Cellars, The Meritage Resort and Spa provides 18 holes of golf, an attached winery and a nightclub. Active travellers can enjoy fitness classes, hiking/biking trails and ecotours at this resort. Treat yourself to a body scrub, a massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Italian cuisine and happy hour. Yoga classes are offered at the 24-hour gym; other things to do include bowling. Stay connected with free wired Internet, and guests can find other amenities, such as 2 poolside bars and concerts and live shows.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and a 24-hour front desk
  • A billiards/pool table, outdoor furniture and coffee/tea in reception
  • Guest reviews say good things about the pool, helpful staff and location
Room features
All 322 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and showers
  • 32-inch HDTVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, fridges and premium channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Parking on site (USD 10 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10–40 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blend Cafe
  • Crush Lounge
  • Olive and Hay
  • The Commons (Lobby Bar)
  • Village Bistro

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Vineyard
  • Wine tasting room
  • Winery
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 80,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Built in 2006
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lb per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 51.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 10 to 40 for adults and from USD 0 to 19 for children
  • Self-parking fee: USD 10 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

The Meritage Resort Spa
Meritage Napa
Meritage Resort
Meritage Resort Napa
Meritage Hotel Napa
The Meritage Hotel Napa
The Meritage Resort And Spa Napa, Napa Valley, CA
The Meritage And Spa Napa
The Meritage Resort and Spa Napa
The Meritage Resort and Spa Resort
The Meritage Resort and Spa Resort Napa

Frequently asked questions

Does The Meritage Resort and Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Meritage Resort and Spa?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Meritage Resort and Spa on 21 Apr 2024 start from ₹21,560.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Meritage Resort and Spa pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lb per pet. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Meritage Resort and Spa?

Self-parking is available for USD 10 per day. Valet parking is available for USD 25 per day.

What time is check-in at The Meritage Resort and Spa?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Meritage Resort and Spa?

Checkout is at 11 AM.

Does The Meritage Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Meritage Resort and Spa located?

Located in Napa, this family-friendly resort is 0.1 mi (0.1 km) from Trinitas Cellars, and within 6 mi (10 km) of Oxbow Public Market and Napa Valley Wine Train. Balloons Above the Valley is 7 mi (11.2 km) away.

The Meritage Resort and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie was amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is top notch! The staff was super friendly and the amenities were excellent!
Stayed 1 night in Apr 2024

2/10 Terrible

Alexandria

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place has alot of re ovation going on rn. Alot of amenities not available.
Stayed 2 nights in Mar 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness
We really enjoyed our stay at the Meritage. We didn’t realize they were under construction and only one restaurant was available.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely beautiful with many amenities, unfortunately, some were under construction right now, both pools, hot tub and bowling alley. We’re all closed. They do offer two pools one is for 18 and over and one is for families, they do have cabanas for rent. I did eat at the steakhouse at the resort, the food was delicious you can’t go wrong eating here and the service was beyond amazing. Resort has a store with a deli inside the rooms do have refrigerators and coffee makers. The bar in the lobby is always busy, but the bartenders work for really good at their craft beers cost around $10 and cocktails are about $20. I will definitely be back hopefully for one of their summer concerts. I was here for a convention and the food they served for breakfast, lunch and all of their snacks was excellent.
Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No irons or ironing boards available!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Anne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property - looks nice on the website however - massive amounts of construction are currently going on - they had people working as new guests were checking in - smells of paint - it reeked. The woman checking us in then went through all the amenities to which all but 1 (the pool across the street at the other resort) were closed. The halls were dirty - there were massive events going on and the place was very loud and the hotel staff seemed very overwhelmed. Had I known the amenities had not been available - I would have never stayed here.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly, Bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2024

4/10 Poor

Aylet

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I specifically booked here based on a friends recommendation with high hopes of being able to stay on site with friends and truly enjoy the amenities. Unfortunately, that was not the case. 1. There was no indication when booking that the bowling alley was closed. We found out when we asked and the response was to come back in April. 2. The pool was closed. It was said the pool would be done January however, it doesn’t appear it was and we were told we could use the pool across the street. While I appreciate the offer, it’s uncomfortable to walk across the way in a bathing suit. 3. Our mattress had the spring coming through about 2 inches by our feet. Super unsafe. I was unable to speak to a manager as I was in a hurry to get back to my kids but this was not the experience I expected from The Meritage.
Stayed 1 night in Feb 2024