Standard Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Gateway Inn & Suites

2 out of 5
Gateway Inn & Suites
3315 Gateway St, Springfield, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1005 reviews" "
Rating 8 - Good. 385 out of 1005 reviews" "
Rating 6 - Okay. 112 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Susan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property had a high rating and the price wasn’t low, so our expectations were good. It’s an old place, repainted. The reception area was small and dark and smelled of cleaning product. The receptionist was appropriate, efficient. The room was clean. Only three pillows. We slept cold. Only one thin blanket and the sheet plus a decorative cloth topper. No place to hold on in the bath/shower. Skimpy on towels. One hand towel. Small bath towels. Overpriced for what was there.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly in the room was very nice.
Stayed 1 night in May 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was big but the bathroom was tiny. The sink and countertop was small and there was not an additional sink or area outside of the bathroom for others to use to get ready. There was no maid service. It was very loud both from street noise and other guests. Every noise upstairs was heard downstairs. The breakfast was very minimal and held in a tiny area with one small table and two chairs total. This stay was something I would have expected for a small budget price and it was not priced that way at all.
Stayed 2 nights in May 2024

2/10 Terrible

Sarah H

Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

John

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great for access to nearby shopping and restaurants.
Stayed 1 night in May 2024

4/10 Poor

David, Chico

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very limited breakfast. Construction going on while in room. Old carpets. Do not recommend.
Stayed 1 night in May 2024

10/10 Excellent

Talwinder

Stayed 1 night in Apr 2024

8/10 Good

Al

Liked: Cleanliness
Just a clean place to lay my head. Breakfast was pitiful.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!! The hotel appears to have just been renovated. Clean!! Comfy!!! Perfect for the price and what we needed it for to sleep.
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Stayed 1 night in May 2024

4/10 Poor

DENISE

Disliked: Staff & service, property conditions & facilities
Very run-down
Stayed 2 nights in Apr 2024

8/10 Good

Stephen, Reno

Liked: Property conditions & facilities
Large, clean rooms with basic furniture. Bathroom immaculate with all linens including a face cloth. Not fancy but excellent value for the price.
Stayed 1 night in May 2024

8/10 Good

Lisa

Stayed 2 nights in Mar 2024

8/10 Good

Luis

Stayed 3 nights in Apr 2024

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the place was clean, the staff was friendly, and the value adequate
Stayed 2 nights in Apr 2024

8/10 Good

Tara

Stayed 1 night in Apr 2024

6/10 Okay

SADIQ

Stayed 1 night in Apr 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from main interstate and lots of restaurants around
Stayed 6 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my one night in town-they were full for the night, but I had no problem parking, and it was quiet
Stayed 1 night in Apr 2024

10/10 Excellent

heather, Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Nechole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, was clean, comfortable beds, and large rooms and TV's
Stayed 1 night in Apr 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was outstanding - small but sufficient breakfast for those on the go. Super Clean and a dafe place to stay - Tons of fast food with in walking distance
Stayed 2 nights in Apr 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and nice. Asked for a wake-up call that never came so plan to set your own alarm.
Stayed 1 night in Apr 2024

8/10 Good

Kirt

Stayed 1 night in Apr 2024

10/10 Excellent

Virginia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Water was cold for 4:30 am shower
Stayed 2 nights in Apr 2024

8/10 Good

Erick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
good for price
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If driving the location is easy with off & on highway ramps. Close to highway but could not hear it. Very quiet.
Stayed 1 night in Apr 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Just ok. Had to wait about 5ish minutes to check in because no employee was there. Not very clean and could barely sleep because outside noise is so bad.
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Stayed 1 night in Mar 2024

10/10 Excellent

Talwinder

Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Clean rooms. Quiet. Great value. Will stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Helena

Travelled with partner
Liked: Cleanliness, staff & service
Bedding was very thin and the shower was Luke warm even after letting the water run for quite some time
Stayed 1 night in Mar 2024

8/10 Good

Xiaoyuan

Travelled with family and small children
Liked: Cleanliness
Breakfast is just like a snack.
Stayed 1 night in Mar 2024

6/10 Okay

Jilene

Business traveller
Liked: Staff & service
This is a reasonably clean & inexpensive place to flop for one night on your way by. But if I were staying in the area for more than one night, this would not be my choice.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Stayed 1 night in Mar 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated property, comfortable and convenient. Some road noise, but not too bad & the bed could’ve been a little more comfortable but otherwise it was a really nice accommodation for the night and I would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Larry

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was amazing. She was so helpful. And patience Wanda Gilbert
Stayed 1 night in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Room was good, clean. Breakfast pretty sparse. Coffee was good.
Stayed 1 night in Feb 2024

8/10 Good

Thouchanapie

Travelled with family and small children
The hotel is in a good area. Near a lot of stores and restaurant which was convenient when you’re traveling with kids. Gas station is right next to hotel within walking distance. Thankful hotel had fridge and microwave. Would stay again as it’s affordable and in a good area.
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Chasitie, Reedsport

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff are great.. only complaint is the door below to out side slamming through out the night from people coming in an out.other than that all has been amazing!
Stayed 1 night in Feb 2024

6/10 Okay

Rinat

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet at night. Very clean room with comfortable bed/linens. Property feels safe, is well maintained and staff are friendly and welcoming. A good value for the price. Lots of dining and shopping options close by. Would definitely stay again.
Stayed 1 night in Feb 2024