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"Our room was clean and spacious. The view was beautiful and the sound of the ocean was relaxing. They came in daily to restock the room. We felt very well taken care of at the resort. Each employee we came across made sure we were having a great time. "

"The stay was awesome, staff was great , food was great everything was just awesome. "

" Beautiful Property "

"Excellent service"

"Warm beach water, clean room, excellent customer service."

"The property was beautiful! From the time we entered we were greeted with staff that offered assistance with our bags. We had about a two hour wait until our room was ready. I’m the meantime, my boyfriend and I decided to explore the property to see what there was to look forward to doing. We immediately dinned at the buffet and the food was immaculate every single meal time. Not too much room for improvement aside from telling guests the hours of operations of the buffet. The concierge were constantly hustling for people to book excursions which could be a little overwhelming when relaxation is the ultimate goal but hey, I get it. Overall, Markeeno as well as the other staff at the Aquarius bar, Ruchelle at the giftshop treated us with the utmost respect and kindness. For this, we will definitely return. "

"Frustrated that we received no Welcome Gift although Expedia asked how we enjoyed it, and frustrated that other guests got a personal staff greeting and tour upon arrival while we got no such thing. Only discovered this day before we were leaving so couldn’t remedy this. Room was clean, staff quickly remedied non-working AC concern. Loved sitting on the beach watching the waves. Many of the breakfast & dinner staff were so wonderful making sure we got service if we needed it, places to sit, coffee, etc. We were definitely taken care of. Will love to return if possible."

"I booked during their off season, so I had pretty much the entire resort to myself. Yet the staff still gave full service. Everyone was quite friendly and helpful. "

"Always an excellent time when we vacation at the Hyatt. Our Butlers made everything so easy to relax and very helpful to let us enjoy our stay. We will continue to stay at Hyatt Ziva Rose Hall in Montego Bay Jamaica."