Search Pet-Friendly Hotels in Southwest Houston

"We recently stayed at this hotel and unfortunately were disappointed with our experience. The main reason we booked this hotel was because it offered a one-bedroom suite with two beds in the bedroom. However, when we arrived, we were given two separate rooms instead. The staff told us, “The room you booked is not available and in general hotel promised you two beds, here are your two beds.” But if we needed two separate rooms, we would have booked two rooms from the beginning. The separate bedroom layout was specifically why we chose this hotel over others. The breakfast was also disappointing. It was similar to the standard hotel breakfast offered everywhere else, but something about it just did not seem right and we did not enjoy it."

"Parking is expensive. Really didn’t see much of staff, but I didn’t need anyone."

"Legendary Hotel under new ownership. Glad the hotel is in good hands with committed people. Renovations are planned and the Grand will be the very best hotel in Houston."

"The room was clean but had a slight musty odor. The front desk staff was outstanding but the valet staff was not impressive at all. They did not help me with my luggage. They weren’t very friendly or helpful. The food was excellent! And so was the bar. For the nightly cost, this hotel is OK, the front desk staff made my experience Good overall. I would rate 7.5/10"

"Clean room"

"The front desk was exceptionally helpful. I left a check in my room today. I called the front desk to see f someone had turned it in. The front desk gentleman was nice enough to go to my room to see if I had left it in the room. Then I received a message, letting me know that it was found. What a relief! The staff went over and beyond to solve what could’ve been a major issue. Thank you!!! Please commend them for their initiative. 🙏"

"Average"