Search Spa Hotels in Southern West Virginia

"Front desk staff was very friendly and helpful. Not as much for breakfast. Get there at least 15 min before the scheduled end (9:30 on weekdays). I walked in at 9:15 and some items were already gone. I had to ask for jelly. By 9:25 all the food was gone and by 9:30 the chairs were on top of the tables. Others were fooled as well."

"Loved everything"

"Air conditioner work about half and no laundry service. "

"We paid for a corner room with two queen beds and a sofa roll away bed. When we got to the hotel, the person at the front desk did not provide us with the room we paid for. She was rude and deflecting... An elevator did not work and the stairs could only be accessed from outside the property... There were lack of staff all around... in the front desk, in the breakfast area, in the hallways.... Children played in the swimming pool and went to their rooms without drying themselves... Therefore, the elevators were full of water, nobody showed up to clean... A meeting room in front of the elevators had a dinner reception and the tables were not cleaned for at least 20 hours... We expected more from this hotel and their staff. Not staying there again... "

"Stains all over the place in the room, crusty stuff of chair and couch. Pull out bed from couch had stains on the mattress. Carpet was sticky and the toilet backed after just being flushed with no solids. The breakfast was mediocre at best, but you get it for free."

"Everything was great. Marlena made the best drinks at the bar if that's what you're looking for while visiting."