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"Beautiful place I wish they could have more Restaurant to choose from"

"Come here twice a year no complaints"

"Great hotel. Clean room, friendly staff, good location. I would stay again."

"The hotel is very clean and thr amenities are amazing. My.kids.loved the pool and lazy river. The free buffet is pretty good and the on-site restaurant was great."

"I would not go back, the room was super outdated, the furniture was very old, smelled funky, the ac and and bathrom fan both needed to be replaced because they made veryyy loud noises. The shower had no curtain and all the water went on the bathroom floor. The bedsheets had stains on them and every day we left the bed so they could see them, they didn't replace them until we took The sheets off outselves and put them on the floor. When we got to the room, there was a dirty towel on our balcony and it was not removed until day 4 of us being there. The second story pool is very outdated. The other pool by the beach was very tight, we went out around 11am and we were never able to get beach chairs because they were filled so we were forced to go to the beach to lay out. Our front door was very hard to lock and unlock. There was people partying next to us a few times and it was incredibly loud. Moral of story, we paid $350 a night and this was what we had to deal with. I couldnt wait t come home and sleep on a clean bed."

"Great"

"Very clean and family friendly. We will be back next year !"

"I stay here every year, usually 2x a year, with my family. Weve always loved it, but since By the Sea Resorts bought Palmetto Inn too, it seems to slowly be going down. The staff is great. The room was clean. Really the only issue was that the mattresses absolutely suck. The pillows were equally as horrible & uncomfortable. Im unsure what happened, as the beds were great even as recently as October 2025. And as much as they've raised their prices, a decent bed & pillows shouldny be too much to ask for. The coffee is awful & so weak, I barely knew it was coffee. Only half the cable channels worked, the remote only worked the volume. Please fix the bed problems. Everyone will benefit from it."

"M"