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"The staff are always helpful and welcoming. The rooms are always clean. We are never locked out of the building or room. Food at Sawyers is amazing and waiters are polite and helpful. "

"Great hotel and great staff on reception and very convenient for my trip to Cardiff. Will definitely stay there again "

"Ideal location in city centre, perfect for any events going on. Room booked for 4 people but only 3 of us went - so very spacious. Nice bug comfy beds, tea/coffee in room. Would stay here again"

"Great place. Staff at front desk helpful and beaming smiles. My new go to hotel when on business in Cardiff...kudos"

"Amazing bed!! Extremely accommodating reception staff who gave us extra teabags and milk when we asked. Ice machine is an awesome touch, especially in the hot weather. Air conditioning was a god send. Lovely, fluffy towels. And very good water pressure in the shower. Multiple plug sockets in reachable locations and a USB port!! Looking forward to our breakfast in the morning. Will definitely remember this hotel for my next visit to Cardiff. "

"Beautiful hotel. Lovely friendly staff. "

"A great stay to visit my hubby in hospital. Very welcoming and easy check in. Amazing room and just a great stay all round 10/10"

"Close to the train station and centre, within 5 minute walk. Booked a room for the night for a concert at the Utilita Arena, it’s an old building so don’t expect the Ritz. Breakfast was lovely. Good price hotel in a fantastic location"

"We stayed here last year when it was being refurbished and loved the position overlooking the beach. Its also a great position for everything, town, restaurants, harbour and beaches. What a difference they have made to the hotel as it is now owned by Crest, everything was new in the room with a fab bathroom and super comfy beds The service was excellent and the staff were extremely friendly, helpful and efficient. Cant fault it in any way. "