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"Desk person was wonderfully helpful. "

"Most of the staff was quite polite and accommodating. However, there was a Caucasian valet parking attendant who was quite rude to myself and my daughter. He wouldn’t allow us access to our car to retrieve several items and told us we simply had to wait until everyone else got their cars delivered. We waited over an hour and he never returned to help us. Fortunately, my husband was not in the immediate vicinity. Had he been, the way the valet spoke to us would have been dealt with a lot differently. He was very unprofessional and dismissive."

"They gave me the wrong key and i walked in on a family with their kids. It was embarrassing "