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"Room was clean. Breakfast is pay as you go. Key system worked most of the time."

"Excellent location & great service throughout."

"Clean room "

"I enjoyed my stay at the Hyatt place last week. Unfortunately my travel companion left a sweatshirt behind. Less than a week later I came in asking if it was in the lost and found and I was told to come back the following day. When I returned they said they needed another 10 minutes to check. I went for a walk and came back waited for over a half an hour before asking again if they had found it and was told no. Seems like they would have let me sit all day waiting for an answer if I hadn’t asked again. I hope in the future they come up with a better system for lost or stolen items. "

"Wind Song 4, great room, can’t beat the ocean view!"

"There is a new $10/night for parking charge"

"Beautiful Spring get away in Coastal Maine."

"Weird set up... bedroom bathroom connected without a door. Getting ready is loud f9r other person sleeping. Bathroom should be connected to the living room. Other than that, great hotel!!"

"Well, it was definitely an over priced hotel stay. The bathrooms in the rooms could definitely use some updates. The ceiling is very low in the bathrooms and had many peoples hairs stuck to the ceiling which was nasty. How the cleaners do not notice is disgraceful. The ceiling could be easily reached to clean it. The bottom of the tub was crumbling. No bags were in my trash cans when I arrived. I had to go ask for some. No apologies either. Also, you would think with all the $ paid to stay there that it would include guest parking but nope, they charge you $20 a day to park at the hotel. It is ridiculous. If they have to valet park your car they keep your key and give you a hard time if you ask where your vehicle is. I needed my coat out of my car and it was an act of congress to use my own key or be told where my own car is. The location is sketchy. It is a good size city not at all like you imagine being near the ocean, all you smell is car exhaust. I checked out the day before I was due to check out (4pm) but was told they would not really check me out until the following day (just so they could charge me more $). I asked for a receipt and was told they would easily email me one after they charge my card the next day, well I have called twice and still no receipt. Proper Hospitality is definitely lacking here at the Holiday Inn in Portland ME. I suggest looking elsewhere"