Souq Al Arsah

Clean room but outdated furniture. Comfortable beds and pillows. Friendly and helpful staff. Breakfast and food at Risen Cafe & Artisan Bakery 5/5.

We had a wonderful family vacation at Sofitel Dubai Downtown. I had multiple rooms booked, and the staff was incredibly helpful throughout our stay. Claire at the front desk went above and beyond to accommodate our requests during check-in. Santosh from the concierge team also assisted us during our stay. He was super helpful. The kids thoroughly enjoyed the pool during the hot and humid days, and the lifeguard on duty was incredibly helpful. The hotel is conveniently located near the metro station and close to all the attractions Dubai has to offer. If you’re visiting the mall, the Burj Khalifa, or any other major attractions, this hotel is the perfect place to stay. Claire is an asset to the company, being very helpful to the guests.

Very nice hotel, good water park for children of all ages, rooms had good air con and were cleaned to a high standard. I had an accident whilst at the hotel and staff were very good, had a nurse on site and we were very well looked after