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Beautiful and quiet hotel in the CBD. I loved my stay here and would definitely come back. Only one complaint - couldn’t get my tablet to connect to the WiFi. Wasn’t clear how to get help with the problem. This was annoying but I took advantage of a few days break from email…
The overall experience was quite good. Three items prevented our rating from a 10. First, the numerous power outages that caused stoppage of elevators. Second, the room was nice but larger suitcases had difficulty in the space. Third, the shower hot water was not sufficiently hot although the sink was perfectly fine. If those items can be corrected you would get a 10 rating from us.
Michael
Stayed 2 nights in May 2024
Response from Gino Tan, Country General Manager on 24 May 2024
Dear Michael,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.
Super efficient, staff are professional and room was amazing! Great experience- highly recommended.
Vanessa
Stayed 3 nights in May 2024
Response from Gino Tan, Country General Manager on 24 May 2024
Dear Vanessa,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
Poor customers service especially breakfast buffet
EUNHYUN
Stayed 3 nights in May 2024
Response from Gino Tan, Country General Manager on 17 May 2024
Dear EUNHYUN,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.
It’s always wonderful to walk into the front door of the Fullerton especially after a long trip. A beautiful large hotel with a botuque feel. And walk out the door to an excellent Asian cultural museum and a fun walk around the lake to great seafood meal.
Gail H.
Stayed 1 night in May 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Gail H,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
Response from Gino Tan, Country General Manager on 6 May 2024
Dear AntonioMartin,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Maryna Bilyk and Alex,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
One of the nicest hotels I’ve ever stayed at Breakfast buffet was great with anything that you could ever want.
Colin M
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Colin M,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Glenn,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.
Good hotel. Just had one issue with breakfast serve who was too busy for us.
Mark
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Mark,Thank you for having taken the time to share your recent experience with us.Our guests’ satisfaction is of utmost importance and your feedback will help us to continuously improve the experience for all our valued guests.We look forward to the pleasure of welcoming you back for another visit.
6/10 Okay
Flora
25 Apr 2024
Flora
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 17 May 2024
Dear Flora,Thank you for taking the time to rate your experience.To aid us in our endeavour to continuously improve upon our standards, please share more details of your feedback at tfs.dutymanager@fullertonhotels.comWe look forward to hearing from you and welcoming you back to The Fullerton Hotel Singapore.
Very clean and beautiful room to view Marine Bay!
Walking distance to nearby for everything.
Delicious breakfast and amazing afternoon high tea.
Very friendly and passionate reception staff.
Yue
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Yue,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
Response from Gino Tan, Country General Manager on 6 May 2024
Dear Jacqueline,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
10/10 Excellent
Blake
18 Apr 2024
Blake
Stayed 2 nights in Apr 2024
Response from Gino Tan, Country General Manager on 17 May 2024
Dear Blake,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
Best stay we’ve had and we’ve been to a lot!
Highly recommend it for a full vacation experience from a very attentive and friendly staff that pays attention to the smallest detail that might make you happier to the beautiful grounds and top notch cleanliness. We enjoyed our stay so much we wanna go back to Singapore that is 22 hours away flying !
Gisele
Stayed 3 nights in Apr 2024
Response from Gino Tan, Country General Manager on 19 Apr 2024
Dear Gisele,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
Dear Nikita, thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience! We look forward to the pleasure of welcoming you back for another memorable stay. Yours sincerely, Gino Tan - Country General Manager
Spacious room. Very nice in-room amenities. Hair dryer very potent (unexpected in a good way). Comfortable beds. Very friendly staff. In property currency exchange machine.
Ana Maria
Stayed 4 nights in Apr 2024
Response from Gino Tan, Country General Manager on 19 Apr 2024
Dear Ana Maria,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!
10/10 Excellent
DAVID
7 Apr 2024
DAVID
Stayed 1 night in Apr 2024
Response from Gino Tan, Country General Manager on 6 May 2024
Dear David,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
It’s an old hotel but equipped w the latest washlet & gym. Food is delicious. Very nice staff, especially restaurant manager limakumar (sorry i forgot the name) ~
Qing Chang
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Qing Chang,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!
This property us a stunning former Post Office which has been transformed into a stunning hotel with unique views and luxurious accommodation . The good is also outstanding.
Jayne Anne
Stayed 1 night in Mar 2024
Response from Gino Tan, Country General Manager on 9 Apr 2024
Dear Jayne Anne,Thank you for taking the time sharing your review and we definitely look forward to welcoming you back soon!
Loved everything about the hotel. First rate all the way. Staff was courteous and kind!
Lolita
Stayed 6 nights in Mar 2024
Response from Gino Tan, Country General Manager on 20 Mar 2024
Dear Lolita,Thank you for choosing The Fullerton Hotel Singapore as your accommodation of choice and for sharing your experience!We look forward to the pleasure of welcoming you back for another pleasant stay.
Response from Gino Tan, Country General Manager on 19 Mar 2024
Dear Jacqueline,Thank you for rating your experience!We value your endorsement and look forward to welcoming you back to The Fullerton Hotel Singapore.
Not a very pleasant stay this time, spotted a small cockroach in basin, and our assigned room is just beside the garden floor, extremely loud each time the door slam while closing, worse when there was a solemnisation event, frequent slamming throughout.
Verified traveller
Stayed 1 night in Feb 2024
Response from Gino Tan, Country General Manager on 21 Feb 2024
Thank you for choosing The Fullerton Hotel Singapore on your recent stay and for taking the time to share your feedback with us. We are disappointed to learn that there are some areas that we failed to meet your expectations. Please be assured we take your feedback very seriously and will share your comments with our team to undertake necessary improvement measures.We do hope that this unfortunate incident will not prevent you from returning to The Fullerton Hotel Singapore.