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Overview of Orchard Hotel Singapore (SG Clean)

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Featured image
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
VIP Access

Orchard Hotel Singapore (SG Clean)

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRoyal Thai Embassy3 min walk
    Popular LocationION Orchard8 min walk
    Popular LocationLucky Plaza10 min walk
    AirportSingapore (SIN-Changi)30 min drive

Choose dates to view prices

Signature Deluxe

4.1/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Premier Twin Room

5/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Club King Room

3.9/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room

4/5 guest room rating
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

4.4/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Premier Family King

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 King Bed

Signature Premier

4.2/5 guest room rating
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Room

5/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Premier Club Twin Room

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Signature Suite

4.5/5 guest room rating
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

Singapore

Located in Singapore, Orchard Hotel Singapore (SG Clean) is in the city centre and near a metro station. The area's natural beauty can be seen at Singapore Botanic Gardens and Fort Canning Park, while National Museum of Singapore and Singapore City Hall are cultural highlights. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium. Guests appreciate the hotel's convenience for public transportation: Orchard Station is 7 minutes on foot.
Popular Location

What's nearby

  • Royal Thai Embassy - 3 min walk
  • ION Orchard - 8 min walk
  • Lucky Plaza - 10 min walk
  • Gleneagles Hospital - 12 min walk
  • National Orchid Garden - 10 min drive

Getting around

  • Orchard Station - 7 min walk
  • JB Sentral - 45 min drive
  • AirportSingapore (SIN-Changi) - 30 min drive

Restaurants

  • Where to eat
  • Orchard Cafe – Serves breakfast, brunch, lunch and dinner daily. Reservations required. Kids' menu available.
  • Hua Ting Restaurant – Restaurant offering Chinese cuisine. Serves lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Third on-site dining venue – Open daily.
  • Fourth on-site dining venue – Open daily, happy hour available.
View in a map

About this property

Orchard Hotel Singapore (SG Clean)

Luxury Singapore hotel in Orchard, walk to Orchard Road
Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 656 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LCD TVs with cable channels. 24-hour room service, coffee/tea makers and free newspapers are among the other amenities available to guests.
Orchard Hotel Singapore (SG Clean) offers 656 forms of accommodation with a safe and free newspapers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)
Follows standard sanitisation guidelines of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • On-site parking is wheelchair accessible
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: SGD 44.73 for adults and SGD 22.36 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Nightclub
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Korean
  • Malay

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (21605 square feet of space)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 94.16 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 44.73 for adults and SGD 22.36 for children (approximately)
  • Rollaway bed fee: SGD 94.16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Singapore Orchard
Orchard Hotel Singapore
Singapore Orchard Hotel
Orchard Hotel Singapore
Orchard Singapore Sg Clean
Orchard Hotel Singapore (SG Clean) Hotel
Orchard Hotel Singapore (SG Clean) Singapore
Orchard Hotel Singapore (SG Clean) Hotel Singapore

Frequently asked questions

Can I cancel my reservation for free at Orchard Hotel Singapore (SG Clean) and receive a full refund?
Yes, Orchard Hotel Singapore (SG Clean) offers free cancellation on select room rates, because flexibility matters! Please refer to Orchard Hotel Singapore (SG Clean) cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Orchard Hotel Singapore (SG Clean)?
As of 27 Jan 2021, prices found for a 1-night stay for 2 adults at Orchard Hotel Singapore (SG Clean) on 1 Feb 2021 start from Rs8,354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Orchard Hotel Singapore (SG Clean) have a pool?
Yes, this property has an outdoor pool.
Is Orchard Hotel Singapore (SG Clean) pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Orchard Hotel Singapore (SG Clean)?
Self-parking and valet parking are free at this property.
What time is check-in at Orchard Hotel Singapore (SG Clean)?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Orchard Hotel Singapore (SG Clean)?
Checkout is at 11:00 AM.
Where is Orchard Hotel Singapore (SG Clean) located?
Located in Orchard, this luxury hotel is within a 5-minute walk of Orchard Road and Royal Thai Embassy. ION Orchard and Lucky Plaza are also within 10 minutes. Orchard Station is 7 minutes by foot and Newton Station is 18 minutes.
4.1
Very good
Rating 5 - Excellent. 409 out of 992 reviews
5 - Excellent 41%
Rating 4 - Good. 400 out of 992 reviews
4 - Good 40%
Rating 3 - Okay. 119 out of 992 reviews
3 - Okay 12%
Rating 2 - Poor. 42 out of 992 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 992 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breezed through check in and check out. Room was quiet, clean and comfortable, but a bit smaller than expected. Staff were friendly and polite, even as they enforce the social distancing and other covid protocols.
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Check in: Very inefficient (queues weren't long but each person took so long) and slow. Staff was polite though. Rooms: Hear there are recently renovated rooms and those that haven't been renovated yet. Was lucky to get a renovated one. Corridor reeked of smoke (on a non smoking level) but room was fine and clean. Very basic and pretty small. Bed was not comfortable though - instead of a queen bed, 2 twin beds was simply just pushed together with a bedsheet on top (be ready to fall into the hole in between, or be poked by the uneven corner, if you're sleeping in the middle.) Service: Staff are friendly and nice and they go the extra mile where they can (provided a cake for anniversary, appreciated). But basic on essentials (eg. Ice is chargeable at $5). Breakfast: Not worth the added cost. Basic (bread, yogurt, cereal, with one main of choice); really nothing special (you'd definitely get much better value going out for a traditional local breakfast), and a little slow (you can see staff trying their best though). Location: For drivers, note that you have to come in from Orchard road. Google maps will lead you to Claymore road which you will not be able to access the hotel from. The carpark has an awkward entrance, is small and lots next to walls are ridiculously tight. Central but no longer the heart of Singapore. Overall: Alright if you're just looking for a regular stay. Nothing exceptional.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good service and customers service is very fast
Stayed 1 night in Jan 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities
Room was quite old and part of the flooring was spoiled. Toilet bowl was stained.
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Not sure if it was because it was so busy, but they gave me a wrong bedding assigned room even though my booking was confirmed for a King size bed. Had to come to the front desk to be sorted after getting to my room. Wasn't expecting this from the good reviews of the hotel. Couch wasn't the cleanest either. I didn't kick up a fuss as we just wanted to relax. Hope the hotel does better in future.
Stayed 2 nights in Dec 2020

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