Search Hotels with Room Service in Sierra de la Laguna

"The room was clean, staff was rude and lacked customer service, pools were clean "

"All execlent , exept food, buffet was ok, other than that NG"

"Beautiful place with very helpful staff. Massage / spa was excellent. Food and liquor choices aren’t quite the best so we decided to spend a lot of time eating outside the resort. "

"The staff members at the pool bar were absolutely amazing. Want to give a huge shoutout to Norma! The resort was beautiful with lots to do each day. "

"The pool was nice staff was nice rooms where good. Next to the marina which is nice. "

"The RIU Palace was a great all-inclusive resort for families. The grounds were always clean, the staff was amazing and extremely friendly. My only complaint was with the room. We booked a junior suit with two beds for my husband, my mom and I. I thought two beds would be all we needed, but the beds were double beds and they were pushed together to make a king. There was one outlet on only one side of the bed and one USB on the other, so trying to find places to plug in our phones was challenging because I wont plug my phone directly into a wall USB for security reasons. Two people sleeping in a double bed is not relaxing nor very comfortable. We have stayed at the RIU Santa Fe before and I was led to believe the Palace was nicer. I honestly didnt see much difference between the two, but you do get access to the Santa Fe, if you stay at the Palace. The food was pretty good and they do offer some gluten free options. They could improve on the signage of the GF options though. There is a kids show every night at 8 and an adult show at 9, but when that’s over, there isn’t much else to do other than drink at the bar with Able (who was amazing and our favorite bar tender!). The active nightlife is over at the Santa Fe. In the end, we would stay at a RIU again, but make sure to book a larger room. It would be great if they could add a few more outlets though! "

"We had an excellent stay in our Reserve swim-up rooms! Special shoutout to Pedro, who came around to our swim-ups to take food and drink orders. It was such a nice touch and he really make our trip special. We also really loved the option to reserve cabanas for free. All of our meals were great, with the exception of the Italian restaurant (pizza wasn’t great and they’d benefit from a wood-fired oven). We loved El Cielo, Sal Steak Cave, and breakfast at Sante, the Reserve restaurant. Poolside food menu at the main pool was not very good, would recommend upping the quality there. Overall though, great experience! We’ll be back and would definitely book Reserve again."

"Older property. Nice location. Not all rooms have ocean view. "

"Very nice hôtel, food is very good. "