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"staff was efficient"

"Beautiful hotel with a fantastic stay overall. The property itself is stunning and very well maintained. The breakfast buffet was excellent with a wide variety of high-quality options. We especially enjoyed the onsen — it was clean, relaxing, and a perfect way to unwind after a day of sightseeing. The location is very convenient, just a short walk from the railway station, making it easy to get around. Highly recommend and would happily stay here again!"

"Amazing location for overnight at Narita Airport. If you need a clean spacious hotel with an excellent breakfast, this is a great option. Free shuttle bus to & from airport that runs every 1/2 hour and do organized "

"Was all good, just what needed passing through an airport."

"Nice hotel near shops restaurants and metro station. Easy to get from the airport "

"Room was nice, staff was very helpful and had no issue's having conversations in English. They are very foreigner friendly. We enjoyed the location, the breakfast was wonderful, but can get busy in the mid morning times. Thr location is great but it is close to bars, restaurant and a nightlife area. It is also close to what is considered a redlight area. So not that family friendly from what I saw. We found activities to do during the day and enjoyed how close we were to so many things. I will say, having multiple Apa hotels close to each other with similar names was an issue because we went to the wrong hotel a couple times. Would definitely visit again and recommend to friends wanting a unique experience of Tokyo."

"Very clean and good location."

"We hired a limo bus driver from the airport Air conditioner was fine The lighting mechanism in the room was difficult to navigate Need to have better written instructions "

"Rooms are far too small to be comfortable. Smallest room we had in 3 weeks in Japan "