Search Luxury Hotels in Shutoken

"We arrived for breakfast at 9:30 am, and we were told by the staff member that breakfast was closed even though our voucher clearly stated the hours were 6:30-10:00am. When we pointed that out she allowed in but told us to hurry. Nearly all the food was gone in the buffet and they were not going to replenish it. At 9:45 the same staff member told us it was closed and asked us to leave. The hotel facilities seemed great but our interactions with the staff left us with a rude impression."

"Great location."

"Everything you could want was available here. Great place to stay."

"Room was great, with a makeup area. Bathroom a bit tight, but overall great. Great location and proximity to Shinjuku station, coffee shops, and Government Buildings for evening shows. Staff went above and beyond with little kids and extra touches. There is a 7/11 on site and does baggage service but not for large suitcase, only small. Hotel has a service which is slightly higher than 7/11 and cash or room charge only so plan ahead. There is a 7/11 across the street that may take larger suitcases but we didn’t have time. Hotel offers free shuttle bus service to Disneyland which was a bonus and enjoyed by our kids. Easier than transporting by train with suitcases!!"

"N/A"

"Not so clean room"