Travelers find a comfortable base at this upscale Suruga Ward property, where four on-site restaurants and a bar provide varied dining options. The hotel includes practical amenities like dry cleaning and laundry services, while in-room WiFi keeps guests connected.
Suruga Ward, a neighbourhood in Shizuoka, is home to Hotel Grand Hills Shizuoka. Sunpu Castle Park and Aoba Symbol Road reflect the area's natural beauty and area attractions include Shizuoka Convention & Arts Center and Nihondaira Zoo. Shimizu Funakoshi Tsutsumi Park and Nihondaira Observation Deck are also worth visiting. Visit our Shizuoka travel guide
You can look forward to a hair salon, dry cleaning/laundry services and a bar at Hotel Grand Hills Shizuoka. Be sure to enjoy a meal at any of the 4 on-site restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and 12 meeting rooms
A front desk safe, a lift and a 24-hour front desk
Luggage storage and a vending machine
Room features
All 206 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
Deep-soaking baths, toilets with electronic bidets and free toiletries
Parking on site (JPY 1,200 per day; includes in/out privileges)
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 2,200 to 2,600 for adults and JPY 1,000 to 1,500 for children
4 restaurants
A bar/lounge
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Hair salon
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
12 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shower/bathtub combination
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Pay films
Food and drink
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 2200 to 2600 for adults and JPY 1000 to 1500 for children
Self-parking fee: JPY 1200 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Frequently asked questions
Is Hotel Grand Hills Shizuoka pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Hotel Grand Hills Shizuoka?
As of 28 May 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Hills Shizuoka on 31 May 2026 start from ₹8,420, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Grand Hills Shizuoka?
Self-parking is available for JPY 1200 per day.
What time is check-in at Hotel Grand Hills Shizuoka?
Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Hotel Grand Hills Shizuoka?
Checkout is at 11 AM.
Where is Hotel Grand Hills Shizuoka located?
Located in Suruga Ward, this hotel is within a 15-minute walk of Shizuoka City Museum of Art, Shin-Shizuoka Cenova Shopping Mall and Shizuokashi Historical Museum. Aoba Symbol Road and Ipponmatsu Park are also within 1 mile (2 km). Shizuoka Station is 5 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Grand Hills Shizuoka Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The building is a bit older, but it’s very well maintained and conveniently located near Shizuoka Station. Even on rainy days, you can reach the hotel with almost no exposure to the weather. The view is a wonderful bonus — on a clear day, you can even see Mount Fuji. The breakfast buffet also offers a nice variety of options to choose from. Overall, a comfortable and enjoyable stay
This is a difficult review. First the negative. I am sure 35 years ago this was a grand hotel. But it’s starting to show its age. Is primarily a businessman’s and bus tour hotel. The buffet breakfast was average. Reason was lack of choices.
Now think about an older hotel you went to and you could smell stale air and that disinfectant in the air. Like an old holiday inn.
Note not good security, no elevator key card access.
The room we had was huge.
The good.
The staff all were excellent and made me feel welcome.
The location is like 5 min walk from the train station.
The downtown shopping is great.
Great location across from the train station, the Grand Hills is comfortable and quiet. The service is attentive and all my needs were met. If i return to Shizuoka I would stay here again.
The view from the room was excellent. Although we couldn't see Mt. Fuji from our room, the city view had a beautiful night lights and in the morning, we enjoyed great ocean view. The location is very convenient from the train station. Everything is in walking distance.
The hotel is a bit dated and I can tell by the wall and carpet. The internet was super slow and I could not even go online sometimes. However, the hotel is centrally located by the railway station and everything I wanted was in the area.
The hotel was excellent and staff were polite
My room had a great view of a very long coast line
I didn’t find much to do in the immediate area but it was very close to train / subway
Top floor lounge bar is excellent too take a trip up there
I was only there two nights my big complaint was the bed pillows very hard and full of grit like straw ( not sure what it was ? )
Overall was good, we were staying at higher floor with the corner windows Panoramic room, beautiful to see the view, the only issue we have had is cleanliness, we did found some hairs across on the desk surface, sofa and bedding. Also, quite disgustingly found stains and hairs between the toilet and bidet, maybe it was a slight hidden spot, but not invisible, so I decided to clean it myself.
Area was very easy to reach to JR stations, not too long walk for malls and some god choices of restaurants surrounding.
I was struggling with my bags when i checked in. No one asked if i needed assistance. I was pointed to the elevators to find my own room. Carpenting in the hallway and rooms old and stained. Would not rate this a 4 star hotel
With so many options near the hotel, we didn't try the breakfast at the hotel. Staff was very friendly and efficient. Parking is available and convenient. Located across the station with a walkway connection. Highly recommended.