Search Hotels Near Shine Bright In Life! Healing Arts Center, Chicago

"I rarely leave negative reviews, but this experience was extremely disappointing. I had a reservation at Hilton Chicago/Magnificent Mile Suites, but shortly before my stay, I was diagnosed with COVID-19 and was physically unable to travel or check in. Due to my condition and recovery, I unfortunately missed the cancellation window. I fully explained the situation to the hotel, sincerely apologized, and even offered to provide medical documentation. However, despite the exceptional circumstances, the hotel refused any flexibility whatsoever — no partial refund, no future stay credit, and no goodwill consideration. I understand cancellation policies exist, but I expected at least some level of empathy and customer care for a genuine medical emergency. The response felt very rigid and indifferent. This experience left a very negative impression, and unfortunately I cannot recommend this hotel based on how they handled the situation."

"Cool and perfect for our short trip to Chicago. Room was a bit small, but worked well to sleep in for two nights. The location on the magnificent mile worked perfect to accessing public transportation and tourist bus tours. Lots of great restaurants around the area and it was easy to walk everywhere from this spot. "

"The perfect location for Cubs fans."

"Great hotel Location Great staff Love it "

"Clean room. Conveniently located to Wrigley Field. Staff very helpful!"

"This is a great hotel !I would definitely stay here again . The area is SO nice . Just a 10 minute walk to the lake so peaceful. We walked to some nice breakfast places. The hotel has a list of restaurants that came in handy . You can park in front of the hotel for 15 minutes for dropping off or picking up your luggage and the parking garage is around the block .The rooms are very comfortable. There is coffee and tea , popcorn in the room by the lobby . It looked like the pictures on the website. I would recommend staying here . We allso took a bus to downtown.When you go out of the hotel take a left go to the end of the block and either direction you will find a bus stop ."

"everything went smoothly , only thing would be there is no check in desk or staff.. from what i noticed also no early check in what so ever which was a bummer since i had an early flight. everything else was perfect, i think this is great for a small stay , the train station is nearby and some great easy restaurants. shared restroom. room was small but mighty."

"Not for everyone. Vintage themed. Quaint. Great for solo stay. Enjoyed my 1 night. Nice patio, but it needs some spring cleaning. Terrible parking options(street) Would stay again(short)."

"Clean room and great location"