Search Hotels Near Shadow Mountain Preserve, Phoenix

"This place was pretty run down and not particularly clean. The exterior was especially dirty - the same cigarette butts and broken glass lying around the whole time (3 days) that we were there. Ice maker didn't work. Pool and hot tub did not look clean so we did not end up using them. The person attending the front desk, breakfast bar, etc. was very nice, knowledgeable and accommodating despite being responsible for what seemed like multiple jobs. She was the only employee we saw all weekend."

"Didn't park (no car). Parking lot lit well. Price o.k. I guess. Pretty average for this time of year Staff awesome 😎💯. (But don't call, phone rings forty or fifty times before someone answers.) All in All, I'd say not bad Not great but, not bad You get what you pay for. Great staff though !!"

"Great place"

"The low rating is primarily due to issues with cleanliness, as this is an aspect that should not be compromised, regardless of whether the accommodations are budget-friendly. We arrived quite late, after midnight, having previously notified the hotel of our late arrival. Our intention was to stay only for a few hours to obtain some much-needed rest before resuming our journey, so seeking alternative accommodation would have significantly reduced our rest period. Or, I should say, my husband's rest period, as after the final disappointment, I found myself unable to sleep. I kept the lights on to keep watch. The room simply was not clean. 1. There was hair present on the towels and sheets. 2. The sheets appeared stained or soiled. 3. The sheets looked dingy. 4. There were leftover food items in the microwave. I only discovered this because the microwave display was flashing. I was too apprehensive to inspect the refrigerator. 5. Dried urine on the toilet seat and outside surface of the bowl. 6. Hair found on bathroom counters, in the shower area, and on top of communal shower soaps. 7. Woke up in the middle of the night to use the restroom, only to be greeted by a live, full-size roach scurrying near my feet! Then, while searching for it, I found a tiny baby roach. "

"I wish the restaurant served guests on the patio for dinner like they do for breakfast"

"clean rooms, great staff"

"The staff was nice and friendly. The room was ok other than the door having a big gap under it and the bath room not being very clean. The shower had no hot water. But other than that the stay was pleasant "

"Beautifully maintained! Friendly staff, room is awesome and has everything you need. Gorgeous location. Only complaint was we were the last building and there is no parking at the last two buildings. And the parking is limited towards those as well. You need to walk or you can call for a golf cart to come pick you up. This lead to continual tipping and waiting in the parking lot at times to be picked up for our room. The hot tub was not hot. Games available and bar available. Loved the lotions, shampoo and conditioner. Jet tub was nice too. Would stay again if closer to parking."

"Parking was a little sketchy. There was a person playing loud recorded music outside our room until 11pm."