"All is good except the Lift! We were at 33A, there no chance of get in! Need to squeeze in 1 family member at a time and all meet at the level where our car was parked. The whole process took about 1 hour! No joke. The management need to look into this…"

"the room not presentable"

"Friendly and helpful staff."

"One of the most beautiful and elegant hotels we've stayed in. Highly recommend."

"The hotel is clean and well maintained. The location is superb, walking distance to the mall and subway station."

"This is our second stay with this hotel within the past 6 months. Excellent customer service , very clean and conveniently located. Will definitely stay here on our next visit to KL."