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"Overall a bit disappointing. Upon arrival the car park entry and exit system was not working which caused issues. There were queues to check in. The room we had was always cold, with a broken unusable safe and a bed which had a large spring coming through the mattress. There was quite a bit of noise from weekend revellers outside which was loud even though we were on the fourth floor. The breakfast was okay but the cooked breakfast had no mushrooms. There were issues again upon departure with the car park exit barrier. I have stayed at Radisson hotels before and so my experience at the hotel in York was not how I had expected it to be. If staying in York again I would look for an alternative hotel."

"Clean room, polite staff, variety of amenities such as iron and ironing board."

"Parking was great staff and hotel lovely bed was very comfy Shower wasn’t that hot I would have liked to have been able to turn it up more and the lighting in the room was absolutely awful literally couldn’t see to put my makeup on why these major hotels don’t put good lighting in I will never know "

"We upgraded at reception to a suite and had a nice sized room. Clean but maybe a little dated now. The bed was very comfy though and very quiet. Everything we needed in the room as well. The staff were brilliant and looked after bags etc before and after check in. A really nice stay for our Stendo weekend. Thank you. "

"Friendly staff and comfortable rooms"

"The hotel was generally nice enough, with comfortable rooms and a pleasant overall atmosphere. Staff were friendly and the stay was enjoyable in many ways. However, the communal toilets in the bar area were disappointing, as they were not very clean and some of the taps were not working, which let the standard down. It was also frustrating that the bar closed to residents quite early, limiting the chance to relax later in the evening. Overall, an acceptable stay, but a few improvements would make a big difference."

"Clean modern room. Decent size. Breakfast was average.... average quality products, powdered eggs. Parking is the only issue. 5 minute walk and not cheap at £28 overnight. Not the hotels fault for that but youd think in this modern era they'd negotiate a better rate."

"Absolutely amazing stay!! Cant wait to book again!"

"The breakfast was lovely although several times staff had to be told when breakfast items ran out. The restaurant in the evening was disappointing however, the meal I ordered (lasagne)had to be sent back as it was cold in the middle when it arrived. We were and remained the only seated customers all night. When my meal was returned to me, now piping hot, it was the same plate I had sent away. In effect, my food was reheated twice. Other than breakfast, we will not have any other meal in there again and will not be recommending the restaurant to any one."