Otaru Nishikien

3.0 star property
Travelers can enjoy peaceful moments along the canal or stay connected with in-room WiFi while planning their Otaru adventures

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Otaru Nishikien sits in the heart of Otaru, offering both convenience and comfort. Guests can use the reliable in-room WiFi to research local attractions, take a refreshing walk along the nearby canal, and park their vehicles with peace of mind in the secure parking area.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • 24/7 front desk

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About this property

Otaru Nishikien

  • Guest house near Otaru Canal
  • Otaru Nishikien provides everything that you need. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • A front desk safe, smoke-free property and a 24-hour front desk
    • Luggage storage
  • Room features
  • All guest rooms at Otaru Nishikien have comforts, such as bathrobes, in addition to amenities, such as free WiFi and minibars.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • 2 bathrooms with separate baths/showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property only accepts cash

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Otaru Nishikien pet-friendly?

No, pets are not allowed at this property.

How much is parking at Otaru Nishikien?

Self-parking is free at this property.

What time is check-in at Otaru Nishikien?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Otaru Nishikien?

Checkout is at 10:00 AM.

Where is Otaru Nishikien located?

Situated in Otaru, this guesthouse is within a 10-minute walk of Rinyu Morning Market and Otaru Canal. Otaru Museum and Temiya Cave are also within 15 minutes. Otaru Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

4.0

Amenities

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

4/10 Poor

YURINA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
写真では旅館っぽく見えましたが、実際は住宅街の中の古い一軒家をリノベーションしたもので、複数の部屋をそれぞれ客室にし、トイレシャワーキッチンは共有です。トイレは綺麗ですが奥に1つ、シャワーは2室で1つにはバスタブがありました。(2階にもあるかもですが行ってないのでわからないです。) 布団は煎餅布団で非常に薄く、かなり腰痛いです。 中国のオーナーの施設のようで、中国のスタッフの方が案内してくれて、中国人宿泊者も多かったです。 ホテルや旅館想像して行くと全く違います。 入り口の鍵の暗証番号が事前にメールで送られてきますが、複数のメールでそれぞれ違う番号を受信し、たまたま同じ時間にチェックインした人がいなかったら中に入れなかったです。番号の入れ方も初見難しいです。 トイレシャワー共通なので、周りの客室の状況見て早めか遅めにタイミング観て使う必要があります。 小樽内では安い方ですが、家族とかで泊まるには結構きつく、価格も高いと感じました。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ikuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔でオーナーもとても良い方でした。
Stayed 1 night in May 2021