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Overview of Prime Suites

Photo gallery

Featured image
Outdoor spa bath
Outdoor spa bath
Terrace/patio
Terrace/patio

Prime Suites

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • Hot tub

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOia Castle4 min walk
    Popular LocationThe Famous Church in Oia Famous Photospot8 min walk
    Popular LocationDomaine Sigalas4 min drive
    AirportThira (JTR-Santorini National)28 min drive

Choose dates to view prices

Suite, Sea View

3.8/5 guest room rating
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Honeymoon Suite (Private Indoor or Outdoor Hot Tub)

4/5 guest room rating
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Economy Room

5/5 guest room rating
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite, 2 Bedrooms, Sea View

No guest room rating
  • 431 sq ft
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Superior Studio, Sea View

4.4/5 guest room rating
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Studio, Sea View

3.6/5 guest room rating
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About this area

Santorini

Prime Suites is located near the beach and in an area with good shopping. Oia Castle is a notable landmark, and the area's natural beauty can be seen at Santorini Caldera and Skaros Rock.
Popular Location

What's nearby

  • Oia Castle - 4 min walk
  • The Famous Church in Oia Famous Photospot - 8 min walk
  • Domaine Sigalas - 4 min drive
  • Cape Columbo Beach - 13 min drive
  • Skaros Rock - 25 min drive

Getting around

  • Thira (JTR-Santorini National) - 28 min drive

About this property

Prime Suites

3-star romantic hotel, walk to Santorini Caldera
Along with express check-out, this smoke-free hotel has tour/ticket assistance and multilingual staff. WiFi in public areas is free. All 19 rooms offer flat-screen TVs, fridges and hairdryers. Other amenities available to guests include safes, showers and free toiletries.
Prime Suites offers 19 forms of air-conditioned accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 hot tubs are on site.

Guests aged under 12 years old are not allowed in the hot tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 45 km
  • Ferry terminal shuttle (surcharge)

Things to do

  • 2 hot tubs

Family friendly

  • Fridge

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Greek

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; to check in, go to Tourist Information Office in the Bus Terminal in Oia.
This property doesn't offer after-hours check-in
Guests will receive an email with check-in information
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 04 October to 30 April:
  • Hot tub

Pets

Pets not allowed

Children and extra beds

Children 12 and younger are not allowed at this property from May to October; the rest of the year they are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 35 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted from May to October
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the hot tub

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Residence Suites
Residence Suites Hotel
Residence Suites Hotel Santorini
Residence Suites Santorini
Residence Hotel Oia
Residence Suites Santorini/Oia
Residence Suites
Prime Suites Hotel
Prime Suites Santorini
Prime Suites Hotel Santorini

Frequently asked questions

Can I cancel my reservation for free at Prime Suites and receive a full refund?
Yes, Prime Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Prime Suites cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Prime Suites?
As of 19 Apr 2021, prices found for a 1-night stay for 2 adults at Prime Suites on 23 Apr 2021 start from Rs9,104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Prime Suites pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Prime Suites?
Check-in is from 3:00 PM - midnight. After-hours check-in is not available.
What time is check-out at Prime Suites?
Checkout is at 11 AM.
Does Prime Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 35 per room applies.
Where is Prime Suites located?
Located in the heart of Santorini, this romantic hotel is steps away from Aegean Islands, Santorini Caldera and Oia Castle. Amoudi Bay and Maritime Museum are also within 5 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 126 out of 365 reviews
5 - Excellent 35%
Rating 4 - Good. 129 out of 365 reviews
4 - Good 35%
Rating 3 - Okay. 65 out of 365 reviews
3 - Okay 18%
Rating 2 - Poor. 26 out of 365 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 365 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS HOTEL- VERY POOR SERVICE!!!!!
We spent extra money to book the honeymoon suite with a private hot tub for a special trip. When we arrived, the hot tub was ice cold. We reported this and the staff refused to move us to a different room with a functioning hot tub. Instead, they were on our private deck every day, denying us any privacy to sit outside and enjoy the sea view. They failed to ever fix it or move us. We attempted to use the public hot tub since ours was broken and it was typically occupied, so we were unable to use a hot tub at all. EXTREMELY frustrating, as this room cost a lot more for this add on and it was not functioning. In addition to this, our shower only remained warm for about two minutes before becoming ice cold, making it impossible to enjoy a nice shower. Our TV and safe were not functioning, which we reported to the staff, who completely ignored us and failed to fix these issues. Also, the bathroom window would not close, which was horrible on cold evenings in an ice cold shower. We requested a partial refund since so many things in our hotel room did not function, including the very expensive upgrade of the private hot tub, and the staff refused. Finally, the hotel is not where is says it is on the map when booking, it's much further down and it called by a different name, which was VERY concerning. AVOID THIS HOTEL AT ALL COSTS! You DO NOT get what you pay for, get ignored when you report issues and receive very poor service.
Stayed 5 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one suggestion please have tea and coffee with creamers in the room which is an industry standard of a hotel of that standard amazing view Thank you
Stayed 2 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and centrally-located with a fantastic view of Oia and the caldera. It would be difficult to find alone, but they sent a staff member to walk us over.
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 4 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon suite
We were more than happy with out stay, and have only the words of praise, everyone was so helpful and kind, we will come again for sure, thank you for making our holiday such a nice experience:) and one more thing, the view was absolutely amazing!
Stayed 6 nights in Jul 2020

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