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Hotel Tropicana Santo Domingo

3.0 star property
Travelers explore a lush garden, lounge by the pool, and savor local flavors at the restaurant while staying connected with high-speed WiFi throughout their stay.

Choose dates to view prices

Hotel Tropicana Santo Domingo, in the heart of Las Américas, offers a vibrant retreat. Guests enjoy the garden, unwind at the bar, or dip in the outdoor pool. The multilingual staff provides attentive service, consistently praised by previous visitors.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Honeymoon Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Room

Superior Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
TV
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Calle 8, Santo Domingo Este, Santo Domingo, 11606

What's nearby

  • Colon Lighthouse and Museum - 11 min walk - 1.0 km
  • Three Eyes National Park - 4 min drive - 2.5 km
  • Calle Las Damas - 5 min drive - 2.8 km
  • Agua Splash Caribe Aquatic Park - 5 min drive - 2.8 km
  • National Aquarium - 5 min drive - 2.8 km

Getting around

  • Eduardo Brito Station - 6 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive

Restaurants

  • ‪Fritaurant Deli-cioso - ‬10 min walk
  • ‪Paris Lounge - ‬8 min walk
  • ‪Barra Payan - ‬12 min walk
  • ‪Punto 25 Lounge Bar - ‬6 min walk
  • ‪Wao Dance Club - ‬7 min walk

About this property

Hotel Tropicana Santo Domingo

Hotel near Malecon
Take advantage of a garden, a bar and conference space at Hotel Tropicana Santo Domingo. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a restaurant.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), multilingual staff and luggage storage
  • A 24-hour front desk
Room features
All 53 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Management fee: USD 10 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este

Frequently asked questions

Does Hotel Tropicana Santo Domingo have a pool?

Yes, this property has an outdoor pool.

Is Hotel Tropicana Santo Domingo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Tropicana Santo Domingo?

Self-parking is free at this property.

What time is check-in at Hotel Tropicana Santo Domingo?

Check-in start time: 4:00 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of USD 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Tropicana Santo Domingo?

Checkout is at 10:00 AM. Late checkout is available for USD 20 (subject to availability).

Where is Hotel Tropicana Santo Domingo located?

Located in Las Américas, this hotel is within 2 miles (3 km) of Colon Lighthouse and Museum, Chinatown and Malecon. Plaza de España and Puerta de San Diego are also within 2 miles (3 km).

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Reviews

Hotel Tropicana Santo Domingo Reviews

6.6

6.8

Cleanliness

6.4

Amenities

6.8

Staff & service

6.4

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 49 reviews
Rating 8 - Good. 7 out of 49 reviews
Rating 6 - Okay. 8 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 11 out of 49 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice & my stay was relaxing
Stayed 2 nights in Jul 2025

8/10 Good

Tehany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

8/10 Good

Juan

Very clean place good customer service
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and management are amazing …. Excellent food , clean rooms
Stayed 5 nights in Feb 2024

10/10 Excellent

Otoniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a peaceful place
Stayed 1 night in Aug 2024

6/10 Okay

PRUDENCIO

Liked: Staff & service
Disliked: Property conditions & facilities
Nine
Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
Batrhoon need shower head
Stayed 1 night in Jul 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly but limited dinning no shopping close by
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

8/10 Good

Shakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that i noticed was really well, and in my opinion nothing really went wrong, as the property was rather good. 3 star obviously, but did not detract from the overall experience.
Stayed 6 nights in Mar 2025

2/10 Terrible

Concetta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing as described very dirty very inconvenient in every way Nasty staff
Stayed 10 nights in Apr 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Stayed 5 nights in May 2024

6/10 Okay

Osvaldo

The shower need attention
Stayed 6 nights in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if the shawer can be separate from the bathroom toilet. The staffis very kind!!!
Stayed 1 night in Feb 2024

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Its ok for me
Stayed 1 night in Jan 2025

4/10 Poor

Bernabe

Liked: Cleanliness
Disliked: Staff & service, amenities
Property was very clean but the staff was horrible receptionist tryed to charge me for bringing a case of water in to the Property even though no water or fridge was provided and the ac didnt work
Stayed 3 nights in Nov 2024

2/10 Terrible

Yoly

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service
Stayed 7 nights in Aug 2024

2/10 Terrible

Vielka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.
Stayed 6 nights in Mar 2024

4/10 Poor

Claren's

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdated. Bed wasn't clean.
Stayed 1 night in Mar 2024

4/10 Poor

Mario

Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures
Stayed 2 nights in Feb 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
The experience was not safe.Take too long to open the gate and you're a sitting duck the full quality was horrible and the menu was slim make a reservation online with 2 Queen size Beds up to 4 people. Then I was told i had 2 bedroom with standard beds for 2 people i had shown the receipt and the reception and owner insisted the computer showed I had pay less, ontop of that, we just when back and forth and sat in the lobby for an extra 3 hours. In the end i ended up paying 95 dollars extra a night in total 570$.
Stayed 6 nights in Feb 2025

2/10 Terrible

Ines

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Alvin

Disliked: Cleanliness, amenities, property conditions & facilities
La ducha no funciona adecuadamente, el agua es poca, no se mezcla la fría y la caliente, la cama es muy vieja y dura, los hierros detrás de la cama son peligrosos el toilet son viejos y manchado, la caja fuerte no funciona, y si tienes bebidas te cobran 600 pesos dominicanos cada vez que la uses, el área común o de piscina, aunque sea la misma bebida, el sistema para abrir la puerta está viejo y sin mantenimiento a veces no quiere abrir el servicio a la habitación es hasta las 11 pm y muy costoso, no te cambian la habitación aunque esta tengas problemas
Stayed 6 nights in Jul 2025

4/10 Poor

Sandra Almonte

Disliked: Cleanliness, staff & service, property conditions & facilities
La propieda necesita mucho areglos la comida muy cara
Stayed 15 nights in Feb 2025