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"A great, breakfast very good, amazing bed, awesome shower, reception staff great"

"I am Pedro Ramos. Everything in the Riu Palace is the best."

"Our stay at this beautiful 5-star resort in Sal was truly unforgettable, and what made it so special was, without a doubt, the incredible people who work there. From the moment we arrived, we were welcomed with such warmth, kindness, and genuine care that it immediately felt like a home away from home. The staff are the true heart and soul of this hotel. Their energy, positivity, and attentiveness shine through in everything they do. Even the smallest imperfections simply fade into the background because of the lively spirit and dedication they bring to every interaction. It’s rare to experience such consistent hospitality, where every guest is made to feel valued and cared for. I honestly wish I could mention every single member of staff by name, because they all deserve recognition for their hard work and the way they go above and beyond. Their commitment does not go unnoticed. A very special thank you to Anderson, Daniel, Ailton,Reddle, and Mara, who made our stay exceptionally smooth and memorable. Your kindness and professionalism truly stood out, and we are so grateful. We leave with wonderful memories and deep appreciation for the entire team. It is the people here who make this hotel so special, and we cannot wait to return."

"Staff was great and friendly, location was great. Just a few blocks from the beach and the boardwalk."

"Clean room, amazing friendly staff. Was checked on regularly as a solo traveller and was given substantial information on the surrounding area and places to go. Convenient location from the main strip in Santa Maria."

"Overall really good."

"The property is new and clean, you always see the staff cleaning, the suite is well laid out and clean. They refill our water bottles everyday. But we didn't have slippers in the room until I asked a few times then they delivered them after 3 days, and there's only 1 toilet in the suite. We went in April while it's about 25 degrees, it's quite windy so can't really swim in the sea with the big waves, the pool water also is cold so while I swam a bit, my young kids didn't want to. Food is good in the hotel, they always have 1/2 live cooking stations. Overall it's a beautiful place, nice property, but because of the wind and lack of other things to do with young kids I'm not sure I'll return. I do love the property ground it is beautiful, and the staff are helpful and friendly. "

"I could not praise the staff enough at this hotel - they are all so friendly, helpful and super attentive. The food options were excellent and the buffet meals changed daily (with a few consistent staples. Whilst I agree with some reviews that the rooms are a bit outdated - they were always cleaned properly. The rest of the hotel was not outdated (and who spends enough time in the hotel room to care about it being outdated) and had a good blend of natural elements to make every part of the hotel enjoyable. Would definitely recommend this hotel. "

"Good overall. Lovely staff who could not be more helpful. My aircon broke and they fixed it and repainted the wall within 30 mins! Decent restaurant but pricey if you aren’t all inclusive. Nice location within walking distance of the main town area. "