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"Room was amazing, real cosy vibe. The windows being full height really made the experience for me. Really enjoyed looking down at the street and seeing everything going on. Staff were amazing and really helped us with our luggage forwarding - they triple checked everything was correct with the form even go so far as to ring the destination hotel to confirm the address."

"Clean , quiet, speedy check-in, great location to train station, restaurants and shopping."

"Beautiful room."

"Great hotel, friendly staff and close to train stations "

"トイレの水の流れ、ボタンの硬さをチェックされると良いと思います。"

"Very nice room and facilities."

"Great room layout with table and sofa. Good clean facilities and good breakfast "

"Smooth and seemless check-in/check-out. Room and everything was just as expected."

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."