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The Westin Sendai

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Luxury
5.0 star property
9.2

Wonderful

Sky-high elegance with stunning views

A tranquil oasis in the sky, this luxurious hotel offers breathtaking views of Sendai's cityscape, river, and sea from its stylish, spacious rooms. Enjoy top-notch service, a well-equipped fitness centre, and delightful in-room Nespresso and French Press coffee facilities.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ₹16,992
₹21,495 total
1 Jun - 2 Jun
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About this property

The Westin Sendai

  • Luxury hotel located in Aoba Ward
  • Consider a stay at The Westin Sendai and take advantage of a hair salon, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a manicure/pedicure or a massage. The on-site restaurant, Symphony, offers breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, babysitting (surcharge) and concierge services
    • A porter/bellboy, a gift shop and wedding services
    • Guest reviews give good marks for the overall condition
  • Room features
  • All 292 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with separate baths/showers and toilets with electronic bidets
    • 40-inch HDTVs with satellite channels
    • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11500 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4427 for adults and from JPY 2214 for children
  • Self-parking fee: JPY 1500.00 per night
  • Rollaway bed fee: JPY 11500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is The Westin Sendai pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Westin Sendai?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Westin Sendai on 1 Jun 2026 start from ₹16,992, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Sendai?

Self-parking is available for JPY 1500.00 per night.

What time is check-in at The Westin Sendai?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at The Westin Sendai?

Checkout is at noon.

Where is The Westin Sendai located?

Located in Aoba Ward, this luxury hotel is within a 10-minute walk of Sendai Ginza Street, Aoba-dori Avenue, and Tohoku University Katahira Campus. Asaichi Morning Market and Sunmall Ichibancho are also within 10 minutes. Itsutsu-Bashi Station is 8 minutes by foot and Hirose-dori Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

Reviews

Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great view from the upper floors. The room was spacious and the bed and bathroom perfect. The breakfast is expensive for what it is at $28 and we opted for it only once. There are good options nearby. Overall, it proved an amazing stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ching Ching

the staff very helpful ，professional the rooms are
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, so attentive and easy to talk to. Room was beautiful, loved the bathroom & the tub - 10/10 we loved it all
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice hotel, well located with friendly staff. A big issue is the restaurants setting. It only has 2, both high end for dinner. So if you want a quick bite to sleep is either room service or high end cuisine French or Japanese or room service. Some of us just do not like to sleep with ketch up smell!!!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very well located
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, amenities
The room had a beautiful view of Sendai! The hotel is on top of the Trust building so every room has a great view. We had a corner room allowing for a perfect view.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel with great views, it’s not too far from the station and other facilities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent views of the city.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very nice view
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, sublime with amazing views and excellent service.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here everytime I go Sendai. Best location. Excellent room n service
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Stayed 11 nights in Jun 2024
Verified

10/10 Excellent

Rand

Liked: Cleanliness, staff & service, property conditions & facilities
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very good staff and service. Very convenient location. Great view
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from the rooms. Spacious. Excellent staff Stayed for 4 days and enjoyed all!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Totally satisfied. Best view from the room. Friendly staffs and they are very professional attitude. We didn’t want to leave the hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

joseph g.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way. Polite and helpful staff, awesome views, large immaculate bedrooms and bathrooms. Very safe area, short ride from train station, I hghly recommend
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Takemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were professional and the room had a great view. The location is walking distance from the Sendai station and central district where many restaurants and shopping places are.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Chung Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star hotel experience. Polite professional staff. Visited its lounge, good view and fair price. Room is great and clean.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

San San Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view of the city and mountains

I like the view from the hotel room and see the city and the mountains in the distance. Conveniently located, walking distance to train station and shopping street.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International hotel with large rooms and spectacular views from the room floors, central location
Stayed 1 night in May 2024
Verified

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! I also had a massage and it was amazing!!! The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels. It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Frederick E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Incredible high floor view of everything north of downtown Sendai, including the Sendai Dai Kannon statue. The room was very large, quiet, and felt very luxurious, including the great smelling bath salts. Staff was extremely helpful and courteous. They greet you on the first floor and handle luggage, then direct you to the 25th floor lobby where check-in happens. We took an overnight excursion into a nearby onsen town and the hotel graciously stored our main luggage overnight so we wouldn't have to lug it around on a city bus.
Stayed 1 night in Dec 2024