Search Hotels Near San Jose New Market, Puerto Princesa

"The staff was so great, Patrick the general manager made me feel like a family member from out of town. Staff was all incredibly kind and welcoming"

"Wonderful room, unbelievably friendly and helpful staff. First class stay! "

"The room was in adequate, but not great condition. The view from my room was primarily the back of the hotel's sign facade. Also, the window had a crack in the glass (although this was not such a big deal since I kept the curtains closed due to no view because of the hotel's sign). It was convenient to have Robinson's Mall next door, within walking distance. They had a restaurant, but I did not eat there since there were plenty of good dining options in the area."

"Room was clean and well maintained. Staff were very courteous but needs more training on processes and follow-up with situations. Restaurant has a great ambiance and dinner had an add-on entertainment which was great."

"Clogged bathroom , no elevator terrible breakfast.."

"Clean room, great service and staff, loved the complimentary shuttle to and from the airport."

"No hot tub as advertised on expedia. Gym was in shambles. Lobby area and pool were nice, but overall the hotel needs a refresh. All the staff were excellent though."

"Good place amd the staffs arr all frindly, excellent services "

"This was one of the most frustrating hotel stays I’ve had, and I couldn’t get out of there fast enough. Service was consistently poor from start to finish. There were lines for everything, and the front desk always seemed backed up and disorganized. Even something simple like coordinating our one complimentary meal at the restaurant turned into a 30-minute wait while staff tried to sort it out. Transportation was another headache — both of our shuttles to and from the resort were mishandled, adding unnecessary stress to the trip. The room itself was disappointing. It wasn’t clean, there were paint drippings all over the screens, and the shower floor actually sloped toward the bathroom door instead of the drain, so we had to rush showers to avoid flooding the bathroom. On top of that, construction noise with jackhammers made it hard to relax, and our deck opened directly toward a pool full of screaming kids, which meant constant noise. Overall, the property felt poorly managed and disorganized, and the experience fell far below expectations. I would not return. I had more but you get the point. "