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Balai Princesa

3.5 star property
Puerto Princesa's stylish urban retreat offers spa treatments, garden relaxation, and a coffee shop just minutes from downtown attractions

Choose dates to view prices

Balai Princesa, in Puerto Princesa City Centre, offers cooked-to-order breakfasts and roundtrip airport shuttles. Guests can refresh at Balai Spa, relax in the garden or sauna, and enjoy drinks at the coffee shop. Visitors consistently praise the attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
The current price is ₹7,543
₹9,202 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior King Room

Superior King Room | Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 4
  • Free Wi-Fi
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About the area

Located in Puerto Princesa City Centre, a neighbourhood in Puerto Princesa, Balai Princesa is near the airport. Plaza Cuartel and Iwahig Penal Colony are local landmarks, and the area's natural beauty can be seen at Mendoza Park and Lu-Li Island. Visit our Puerto Princesa travel guide
Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • A coastal promenade with palm trees, a large heart-shaped sculpture, and the words "PUERTO RICO" on a white wall.
    Puerto Princesa City Baywalk
    7 min drive - 3.5 km
  • A beach with clear turquoise water, rocky cliffs, and traditional boats.
    Palawan Special Battalion WW2 Memorial Museum
    15 min drive - 5.9 km
  • Robinsons Place Palawan
    5 min drive - 1.8 km
  • SM City Puerto Princesa
    6 min drive - 2.5 km
  • NCCC Mall Palawan
    6 min drive - 2.8 km

Getting around

  • Puerto Princesa (PPS)
    5 min drive

Restaurants

  • McDonald's
    12 min walk
  • Elmers Pares Plaza
    11 min walk
  • Miss Tea
    12 min walk
  • OurTable Coffee Shop
    12 min walk
  • A&A Plaza Hotel
    12 min walk

About this property

Balai Princesa

  • Hotel located in Puerto Princesa City Centre
  • At Balai Princesa, you can look forward to free cooked-to-order breakfast, a free return airport shuttle and a coffee shop/cafe. Indulge in reflexology and a massage at Balai Spa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a sauna.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Tour/ticket information, 1 meeting room and a 24-hour front desk
    • Coffee/tea in reception
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Balai Princesa feature perks, such as air conditioning and bathrobes, as well as amenities, such as free WiFi.
  • Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets

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  • Pool
  • Spa
  • Kids’ pool
  • Parking included
8.8 out of 10, Excellent, 394 reviews
The price is ₹4,169
₹5,042 total
includes taxes & fees
6 Aug - 7 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lilim Cafe'

Things to do

  • Full-service spa
  • Hot tub
  • Sauna

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot tub
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Balai Princesa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Balai Princesa?

As of 8 Jul 2026, prices found for a 1-night stay for 2 adults at Balai Princesa on 13 Jul 2026 start from ₹7,543, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Balai Princesa?

Self-parking is free at this property.

What time is check-in at Balai Princesa?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Balai Princesa?

Checkout is at noon.

Does Balai Princesa provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Balai Princesa located?

Located in Puerto Princesa City Centre, this spa hotel is within 2 miles (3 km) of Robinsons Place Palawan, SM City Puerto Princesa and Palawan Heritage Center. Mendoza Park and Plaza Cuartel are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Balai Princesa Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 67 out of 90 reviews
Rating 8 - Good. 14 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

Reviews

Verified

10/10 Excellent

Marie Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jacuzzi. The staff were very helpful and welcoming. They booked us a ride going to a restaurant that we wanted to visit and gave us tip to get going. My husband left his phone in the room and they arranged everything just so it can be delivered to us safely before flying back to US. The room was spacious, too. It is worth it.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great the massage was fantastic, the restaurant was super and the hotel was awesome
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and organized and the staff were very helpful. The receptionist help us outside to get a tricycle for our ride to city centre which we could have done it ourselves but they go up and beyond to help us. We wanted to stay longer but our time was so slim. We will comeback to this hotel again. Highly recommended
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say about this hotel it’s a five room hotel. Good food for breakfast. Wi-Fi was a bit spotty. Hot tub works but has seen its day.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff was wonderful. I would stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Morgan

Liked: Staff & service, amenities, property conditions & facilities
A lovely stay at Balai Princesa. The lady at the front desk was extremely helpful, she recommended a wonderful seafood restaurant with exceptional sunset views (Badjao). She also sorted us with bike hire from Ezrah’s. Our room was clean, breakfast was good. The property was in a great location for exploring Puerto Princesa.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Cozy place…
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very warm and welcoming, whenever we had a request such as getting a tuck tuck or a taxi , laundry, prepared breakfast (we’re leaving before the cafe opened) they immediately fulfilled the request with a smile. It is a boutique hotel about is small, but very charming. The room was spacious and the air conditioning was on all day so when we returned the room was nice and cool. The only thing that we found as a problem was the water pressure in the shower, but it has been the same issue throughout the islands. It is a little distance from restaurants and the city center, but a tuck tuck is always nearby and it is very economical to get to different places.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Federico T

Liked: Cleanliness, amenities
Disliked: Staff & service
Balai Princesa is an excellent, simple and small facility but short changed by a staff who were either new or incompetent - perhaps because we arrived at night with the night crew who did not explain much about the facility has to offer! The day crew however were excellent and knowledgeable!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Off the main road for a quiet stay. Comfortable spacious 2 bed room. We much appreciated the included breakfast and the airport transfer! Staff was very attentive,we went out for dinner they were kind to be waiting for us on our return.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

marko

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el trato, comida en el restauran muy buena y los desayunos llenaron las expectativas.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO HOT WATER
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place with great amenities

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Timothy

No tv, slow wifi.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best relaxing stay in Puerto Princesa

Fantastico. Un piccolo boutique hotel dove potersi rilassare dopo le escursioni ad esplorare le bellezze di puerto Princesa. Massaggi divini e super economici, mi sento di consigliare il Balai signature. Le ragazze della reception sono sempre pronte a soddisfare qualsiasi bisogno e richiesta, offrono anche un servizio laundry express dove nel giro di poche ore fanno recapitare il tutto in hotel. Super consigliato, camere spaziose e ben arredate, silenziose, aria condizionata sempre funzionante. Pick up dall’aeroporto gratuito organizzato nel giro di pochissimo. Grazie Balai Princesa per questi 3 giorni, vi terremo nel cuore
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Charles Keith

Pleasant stay
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and the staff are very friendly
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was comfortable. Had the best massage ever.
Stayed 1 night in Jan 2025