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SureStay Hotel by Best Western San Diego Pacific Beach

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Exterior
Outdoor pool, pool loungers
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of SureStay Hotel by Best Western San Diego Pacific Beach

SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
4545 Mission Bay Dr, San Diego, CA, 92109

Explore the area

  • Popular LocationMission Bay Park14 min walk
  • Popular LocationMission Bay Golf Course17 min walk
  • Popular LocationMission Bay17 min walk
  • AirportSan Diego, CA (SAN-San Diego Intl.)17 min drive

Room options

About this area

San Diego

SureStay Hotel by Best Western San Diego Pacific Beach is located in Pacific Beach, a neighbourhood in San Diego, and is in the entertainment district and near the boardwalk. Crystal Pier is a notable landmark, and the area's natural beauty can be seen at Mission Bay Park and Mission Beach. Enjoy an event or a match at SDCCU Stadium, and consider making time for San Diego Zoo—a top attraction that's not to be missed. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Mission Bay Park - 14 min walk
  • Mission Bay Golf Course - 17 min walk
  • Mission Bay - 17 min walk
  • Pacific Beach Park - 4 min drive
  • Crystal Pier - 11 min drive

Getting around

  • Morena - Linda Vista Station - 6 min drive
  • San Diego Coaster Sorrento Valley Station - 8 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 17 min drive

About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel near Mission Bay
You can look forward to free full breakfast, 18 holes of golf and laundry facilities at SureStay Hotel by Best Western San Diego Pacific Beach. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Luggage storage, concierge services and a 24-hour front desk
  • A lift, multilingual staff and smoke-free property
  • Guest reviews give top marks for the location
Room features
All 66 rooms include comforts such as first-run films and air conditioning, as well as thoughtful touches such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch flat-screen TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • 18 holes of golf
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • First-run films
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
1 per room (up to 80 lbs/36 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

Frequently asked questions

Does SureStay Hotel by Best Western San Diego Pacific Beach have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at on 20 Dec 2022 start from ₹7,203.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western San Diego Pacific Beach pet-friendly?

Yes, SureStay Hotel by Best Western San Diego Pacific Beach allows pets (limit 1 per room) with a maximum weight of up to 80 lbs per pet.

How much is parking at SureStay Hotel by Best Western San Diego Pacific Beach?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western San Diego Pacific Beach?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western San Diego Pacific Beach?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western San Diego Pacific Beach located?

Located in Pacific Beach, this golf hotel is 0.7 mi (1.2 km) from Mission Bay Park, and within 3 mi (5 km) of Crystal Pier and Mission Beach. University of California, San Diego and La Jolla Cove are also within 6 mi (10 km).

Can I cancel my reservation for free at SureStay Hotel by Best Western San Diego Pacific Beach and receive a full refund?

Yes, SureStay Hotel by Best Western San Diego Pacific Beach offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Hotel by Best Western San Diego Pacific Beach cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.8
Rating 10 - Excellent. 31 out of 124 reviews" "
" "10 - Excellent 25%
Rating 8 - Good. 33 out of 124 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 27 out of 124 reviews" "
" "6 - Okay 22%
Rating 4 - Poor. 15 out of 124 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 18 out of 124 reviews" "
" "2 - Terrible 15%

6.6/10

Cleanliness

7.6/10

Staff & service

6.3/10

Amenities

6.9/10

Property conditions & facilities

6.9/10

Eco-friendliness

4/10 Poor

Jacqueline
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
the location was good, close to SeaWorld and shopping. The rooms are very small. we had to walk sideways to get past the bed and desk that had a very small space between them. We literally had to clean the room. One of us cleaned the tub that was full of dust and hair. I cleaned up the dried urine left on the bathroom floor and the toilet! General appearance of the room did not look clean. That is why I travel with disinfecting wipes! Also, every night of our stay as we would return for the night, the keys wouldn't open the doors. I would have to go to the front desk to get the keys reprogrammed. I would also get kicked off the internet every evening and would have to sign back in a couple of times.

4/10 Poor

Kyle
Travelled with family
Disliked: Amenities, property conditions & facilities
The only thing I enjoyed about the location was convenience of parking as it was complimentary and it was accessible. I was able to walk to nearby locations and freeways are nearby. I had some huge concern with the property itself. On two occasion, my family came across an insecurely housed gentleman(?). One time in the laundry room that startled my family and one time in the elevator where he was sleeping. the elevator was literally in front of my door so it was unsettling. In addition, the gentleman's cart of belongings was seen on several occasion as well outside my door and by elevator. I never made a complaint because I have sympathy as they are looking for somewhere warm to sleep probably, but same time it is little uncomfortable to know they are right outside my door for several nights during my stay. I was considering calling management but just didnt have the heart to do so. Question for Management: Are staff going around property and doing checks to make sure issues like this aren't happening? Is there some sort of partial refund that I can have due to just security issues? There were 2 nights where I did feel little nervous because I could hear the commotion as my door was in front of the elevator. Thank you for your attention to this matter.
Stayed 4 nights in Nov 2022

8/10 Good

Diane
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a little better than the previous. It was cleaner, ready as scheduled. Only thing was the room was small, AC wasn’t cool, it was warm, especially at night when trying to sleep; housekeeping was not available for multiple day stays. Had to ask for additional towels, toilet paper, etc. and had to go to the office to get it. They were short staffed. Other than that, it’s a decent place, close to what I do, reasonably priced compared to other nearby places. I’d stay again. That stuff is minor compare to what could happen.
Stayed 3 nights in Oct 2022

4/10 Poor

Mike
Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
A/C was a swamp cooler so despite the room being 70-72F it was humid beyond comfort. Outside was less humid. Pillows were flat, and through no fault of the hotel, we had no housekeeping. CA COVID regulations meant it had to be scheduled, although that would have been nice if the staff had told us.
Stayed 4 nights in Oct 2022

2/10 Terrible

Angelica
Travelled with family
Liked: Amenities
Disliked: Staff & service
The staff at this property is unreliable. Upon return to our room on a Saturday night our keys did not work or was there any staff present to help us for over two hours. After calling sure stay no help was given either. We were told to find another hotel to stay in. When the attendant “Alvaro” finally arrived after 1am we were greeting with attitude. I followed up with the mgr “Jordan” who seemed to are about the mishap however after stating my complaint would be handled and I would be compensated now 3days later I have not heard from him. I have made several calls to the office and Jordan is always unavailable or out. I just spoke with a Malia who refused to give additional information so I could escalate the complaint and was also told they are independently owned. Do not stay at this hotel, it is not safe. Nor do they seem to care about their guests and our safety!
Stayed 2 nights in Oct 2022

4/10 Poor

Rafael
Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
room is not cleaned each day and common areas are dirty, elevator smells and the front desk attention attitude is not hospitable
Stayed 2 nights in Oct 2022

6/10 Okay

Stacy
Travelled with family and small children
Room had a strong mildew odor..
Stayed 1 night in Oct 2022

8/10 Good

Cara
Travelled with partner
Liked: Cleanliness
Overall this was an enjoyable experience at this hotel. There were however a few minor hiccups we experienced but nothing major. I would stay there again.
Stayed 6 nights in Sep 2022

8/10 Good

Jochen
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service and nice staff. Easy parking. Hotel feels safe. The only area of improvement could be the breakfast food as it seems very generic. Otherwise I would recommend this hotel and stay here again.
Stayed 7 nights in Sep 2022

8/10 Good

Lindsay
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful manager. The room could have been cleaner.
Stayed 1 night in Sep 2022