Best Western Plus Hacienda Hotel Old Town

3.0 star property
Guests savor Mexican flavors all day at Best Western Plus Hacienda Hotel Old Town, then unwind with evening cocktails by the fireplace.

Choose dates to view prices

The Best Western Plus Hacienda Hotel Old Town offers warm hospitality and modern comforts in Old Town San Diego. Enjoy Mexican cuisine at the on-site restaurant, relax by the outdoor pool, stay fit at the gym, and use the business center. Top attractions are steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹12,055
₹13,857 total
includes taxes & fees
27 May - 28 May
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Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on 27 May 2026 start from ₹12,055, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hacienda Hotel Old Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hacienda Hotel Old Town?

Self-parking is available for USD 30 per day.

What time is check-in at Best Western Plus Hacienda Hotel Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hacienda Hotel Old Town?

Checkout is at 11 AM.

Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Hacienda Hotel Old Town located?

Located in Old Town San Diego, this hotel is within 1 mi (2 km) of Old Town San Diego State Park and University of San Diego. Mission Bay and Balboa Park are also within 3 miles (5 km). Morena - Linda Vista Station is 20 minutes by foot and Washington Street Station is 25 minutes.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1117 out of 2005 reviews
Rating 8 - Good. 419 out of 2005 reviews
Rating 6 - Okay. 264 out of 2005 reviews
Rating 4 - Poor. 113 out of 2005 reviews
Rating 2 - Terrible. 92 out of 2005 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was the selling point for us. Plus the location was great, next to Old Town San Diego.
Stayed 1 night in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, staff was super helpful and professional and friendly! This was not what you think a typical best western used to be. Pretty nice place especially for the price!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose R Espinoza

Liked: Cleanliness
Always a nice stay....staff is really friendly...
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here , walking distance to shopping and dining.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was easy to access. The staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean awesome place to stay
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Older hiotel but fits the vibe of old town.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like other hotels, very unique environment in the best way possible! Enjoyed the stay, the staff were kind and the food for the breakfast buffet was delicious! I would recommend to anyone visiting San Diego! Within Old Town so we were able to walk around and visit all the shops in the area and have some delicious food at a local restaurant! Great time, I am looking forward to visiting again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Very comfortable stay and staff very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Servando

Liked: Cleanliness, staff & service
Great location. Great staff. Beautiful grounds Good restaurant.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is in a garage and the property has many different floors and they put you as close to your room as possible. The grounds are beautiful and it’s perfectly situated to walk around Old Town. The bathroom is showing its age but it’s a comfortable room. The staff is very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the room, the staff and location were all great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

XU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Unique decors. Shuttle running to airport and cruise terminal is convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay near Old Town. The buffet breakfast had plenty of choices and well stocked.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
An overnight stay was wonderful. Had everything I needed. Great restaurants near. Old Town San Diego was beautiful. The hotel had a great view.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs updating. Sad dingy rooms. Staff very kind.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

marquessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean ; bathroom door is more of a slider - and did not work great, but the buildings are older so that wasn't a big deal - just had to maneuver it to open and close a bit. The A/C was fantastic! The bed and pillows were very comfortable. The property itself is beautiful, but it can be tricky finding your way around. Walking distance to all the best spots in Old Town is a bonus!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a good size! Parking you have to pay $30 overnight and it is close and safe. The location is actually perfect, walkable to all the good stuff in old town. The pool is warm. The price is worth it, the breakfast that is included is much better than other hotel breakfast. Will come back.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robert

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It's just an old property that needs remodeling. The staff is great, the breakfast buffet is above average and it's a great location in Old Town. Downside is the old rooms and lots of stairs if you're in the upper buildings.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had limited contact with any staff, but they were pleasant and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Vivian Chavez who helped us print out visa forms; she’s a gem. The entire staff was very friendly, helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claudia Matthew

Perfect place to explore Old Town.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marleny

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comp breakfast is to die for- shuttle doesn’t run for very early or late flights. Very interesting layout- but staff super helpful
Stayed 1 night in Mar 2026