"Property was clean, very welcoming. The front desk lady was very professional and share information like restaurants near by and things we could do around there also great customer service with breakfast information and time."
"Property was clean, very welcoming. The front desk lady was very professional and share information like restaurants near by and things we could do around there also great customer service with breakfast information and time."
"Transferring in Cusco, so was looking for a place close to the airport. 10 minutes by car. Safe and quiet community. Super friendly and helpful staff. Prepared me a fruit bowl and drinks since I left before the breakfast time."
"Transferring in Cusco, so was looking for a place close to the airport. 10 minutes by car. Safe and quiet community. Super friendly and helpful staff. Prepared me a fruit bowl and drinks since I left before the breakfast time."
"Had jacuzzi tub and plenty of hot water to fill it
Nice city view
My only complaint is that they make you go the the bar to buy bottled water, none in the room and the gouge you and make you pay high prices, bar prices for a bottle of water
I checked in late and too tired to look around for a store 10 sols for 2 bottles of water"
"Had jacuzzi tub and plenty of hot water to fill it
Nice city view
My only complaint is that they make you go the the bar to buy bottled water, none in the room and the gouge you and make you pay high prices, bar prices for a bottle of water
I checked in late and too tired to look around for a store 10 sols for 2 bottles of water"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This was a very pleasant place to stay, especially due to the unfailing hospitality and helpfulness of the Senora and her staff. Although located at a distance from Cusco's historical centre, taxis were easy to access for around £1.50 (S/6) and there was a cheap bus service (20p) if you don't mind having to stand part of the way.
There are excellent markets nearby, where - as on the bus - you get a broader feel of contemporary Peruvian society.
This was a very pleasant place to stay, especially due to the unfailing hospitality and helpfulness of the Senora and her staff. Although located at a distance from Cusco's historical centre, taxis were easy to access for around £1.50 (S/6) and there was a cheap bus service (20p) if you don't mind having to stand part of the way.
There are excellent markets nearby, where - as on the bus - you get a broader feel of contemporary Peruvian society.
M
Reviewed September 12, 2018Reviewed September 12, 2018
We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!
We absolutely loved our stay at Novotel Cusco! Our room was spacious, spotless and beautifully maintained, with all the communal areas smelling fresh and inviting. The grounds were lovely, and we particularly enjoyed having the spa on site. A great location within walking distance of the centre, with a lovely touch of luxury. Would 100% recommend!
Amy
Reviewed September 3, 2026Reviewed September 3, 2026
Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...
Close to all the amenities & walking distance to the main PLAZA DE ARMAS.. beautiful boutique hotel, with colonial style architecture, lovely rooms, but the main thing about this hotel, is the people who work there, the best customer service, they make you feel at home, nothing is to much, even when airline lost our luggage, big problems with flights..etc.. they went extra mile for us, translated everything from Spanish to English for us, solve the problems that we had, specially need to...
What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?
What a lovely hotel in a great location. All the sights are within minutes to walk. Plenty of cafes, bars and restaurants around the hotel. Would definitely stay again. The only negative was being charged a destination fee on checking out. What is a destination fee and why?
clean hotel and great rooms, modern with a nice bathroom and powerful shower.
Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think
clean hotel and great rooms, modern with a nice bathroom and powerful shower.
Really friendly staff and the price includes free airport pick up (or in our case they did a drop off instead). Breakfast was ok, slightly small selection but still fresh breads, eggs and tea/coffee. Would recommend, it’s a little away from the main plaza but it’s surrounded but shops and restaurants when walking to the square so a better area than the square I think
Rita
Reviewed September 22, 2018Reviewed September 22, 2018
So, I really enjoyed my stay despite being there only one night. Firstly, the staff were lovely, especially the young guy that checked me in. He walked me up to my room and let me in which is a lovely touch. The only reason I haven’t given 5 stars is because unfortunately there were hairs in the bed, the sheets were stained a little (but clean) and the hand towel had holes in it. Also, the curtains were hanging down a bit, which is unfortunate as the rest of the room was great. The hot water in...
So, I really enjoyed my stay despite being there only one night. Firstly, the staff were lovely, especially the young guy that checked me in. He walked me up to my room and let me in which is a lovely touch. The only reason I haven’t given 5 stars is because unfortunately there were hairs in the bed, the sheets were stained a little (but clean) and the hand towel had holes in it. Also, the curtains were hanging down a bit, which is unfortunate as the rest of the room was great. The hot water in...
James
Reviewed November 3, 2026Reviewed November 3, 2026
Clean rooms, attentive and responsive staff members. Breakfast had a wide variety of selections. Bar experience was excellent.
A personalized touch from the check in to check out.
The hotel not only stores our luggage but also placed it back in our room on checking in again.
Packed breakfast was given on the day of the hike.
In particular we would like to thank Gustavo for his friendly & warm hospitality.
Jose at the bar was great.
Clean rooms, attentive and responsive staff members. Breakfast had a wide variety of selections. Bar experience was excellent.
A personalized touch from the check in to check out.
The hotel not only stores our luggage but also placed it back in our room on checking in again.
Packed breakfast was given on the day of the hike.
In particular we would like to thank Gustavo for his friendly & warm hospitality.
Jose at the bar was great.
Our room was fabulous and spacious. We were greeted upon arrival every time we returned to the hotel.
Breakfast was everything you could ask for and views that only added to the experience. We were able to walk everywhere although it was pretty hilly!!!
Our room was fabulous and spacious. We were greeted upon arrival every time we returned to the hotel.
Breakfast was everything you could ask for and views that only added to the experience. We were able to walk everywhere although it was pretty hilly!!!
I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.
I stayed here on my way to Machu Picchu and again on my way back to Lima. The reception staff were pleasant, courteous and professional. The concierge helped me locate a shop, in Cusco, selling football (soccer) shirts. The luggage that I left for storage while I was at Machu Picchu was already waiting for me in my room when I returned.
Staff super friendly.
Breakfast very high quality, healthy and tasty.
Showers need running for a few minutes before they get hot but great once it gets going.
The location is superb, with the market nearby and many food places.
If you need to miss breakfast due to a tour, they will prepare you a bag with a sandwich and fruit.
24 hours reception.
Some things could do with refreshing, for example the bathroom tap needs its tap head replaced.
Housekeeping could be earlier - they didn’t...
Staff super friendly.
Breakfast very high quality, healthy and tasty.
Showers need running for a few minutes before they get hot but great once it gets going.
The location is superb, with the market nearby and many food places.
If you need to miss breakfast due to a tour, they will prepare you a bag with a sandwich and fruit.
24 hours reception.
Some things could do with refreshing, for example the bathroom tap needs its tap head replaced.
Housekeeping could be earlier - they didn’t...
We had a wonderful stay at Inkasabios. The superb and comfortable rooms with stylish furnishings throughout the property, a beautiful terrace with spectacular views of the city and mountains, a fabulous breakfast But even more significant to us was the wonderful friendliness and kindness of both management (John, Juan and their elder) and the staff ladies. We certainly know where we would be staying next time in Cusco.
We had a wonderful stay at Inkasabios. The superb and comfortable rooms with stylish furnishings throughout the property, a beautiful terrace with spectacular views of the city and mountains, a fabulous breakfast But even more significant to us was the wonderful friendliness and kindness of both management (John, Juan and their elder) and the staff ladies. We certainly know where we would be staying next time in Cusco.
OMAR
Reviewed November 20, 2023Reviewed November 20, 2023