Search Town Houses in Roorkee

"The room itself was very good, but due to a burst pipe there was a strong unpleasant smell constantly coming into our room. Additionally, because of a haldi ceremony taking place, we were not allowed to access the pool. We did not expect this kind of experience from such a reputed brand."

"Family friendly, clean rooms, walking distance to Trvani that. Good breakfast and complementary tea in the evening."

"Good hotel Pleased for two night stay . Excellent "

"Dinner menu was very limited. No hot water, wifi very patchy "

"Must visit property loved the hospitality of the staff. They were at the best all time. Beautiful ganga aarti and everything is very local to the place. The food is very tasty and fresh! Will definitely visit again!"

"My experience at this hotel was extremely disappointing and definitely not worth the money. It felt like a complete waste of hard-earned money. For the price they charge, the service and overall standard were far below expectations. One of the biggest issues was the lack of proper staff training. The staff didn’t even seem to know the names of the dishes they were serving to guests. This was especially noticeable with the F&B team, who appeared careless and uninterested in providing good service. During breakfast, my partner had to wait almost half an hour just to get plates and cutlery, even after reminding the staff multiple times. It was frustrating to see such basic service being ignored. Another major inconvenience was the hotel phone system. It barely worked, and when we tried calling the concierge several times to request luggage assistance, no one answered the phone. Overall, the experience was very disappointing. I would not recommend spending thousands of rupees at this hotel. There are several other hotels nearby that offer far better service and a much more luxurious experience for guests."

"Overall property and hospitality was awesome just as system was down check in took time and Wi-Fi worked after 9 pm"

"I would say this is 5+ star stay. We felt at home. Excellent hotel location. Shopping center walking distance. Atmosphere is great. Room was excellent, clean and spacious. Customer service is top notch by every staff/employees we connected. Aman and Ishu at reception were excellent. Dining is fabulous, all meals, so many varieties. Rajeev snd Aayush, the Managers at restaurant were excellent. Hotel set up Holi celebration for the guests which was simply amazing. Worth the stay, good value as well. Definitely will refer to friends. Thank you to everyone we connected."

"Room neglected , not upto the mark , had to make multiple calls for service"