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"Grand place - great breakfast - but it is of course the staff who make the difference. They were all great but special mention for... Snow, Jenny & Bishnu at reception were absolutely excellent & particularly charming. Nat in the recreation department was beyond expectation. And Aun, Pong & King were all very helpful. Iwould also like to thank the entire restaurant and kitchen staff for their baking & sining!"

"We loved everything about our stay and the property. We would never again book through Expedia because they are not an honest company. They say your payment will not go through until 30 days before your stay but then charge it immediately and send you a confirmation and and say any cancellations are not refundable. They also blame it on Outrigger Hotel that they do not refund for cancellations. This is not true - they just keep the extra money and do not send it to the hotel. This is bad practice and I hope karma gets them."

"We’ve just spent four nights at Casa de la Flora and it’s been the best hotel experience in the last 8 years of travelling the world together! We had booked a Beachfront Pool Villa and got a free upgrade to Grand Beach Front Pool Villa, our jaws hit the floor when first being shown round the room and the view of sea from our bedroom window was perfect for watching sunsets. The service from the staff is outstanding and there’s plenty of food options on the menu both in the restaurant and for in-room dining. We will definitely stay here again if holidaying in Khao Lak again in the future."