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"I reserved a room with river view and the only view I had was of a tractor and unfinished work on property. I was very disappointed!!!"

"Grand, historic charm characterize the experience here. The hotel was built in 1893, so the building had its quirks, but these add to the distinctive atmosphere. Our room was very comfortable, clean and spacious. Again the building is quite old, and our suite did not have a thermostat nor an exhaust fan in the bathroom, but it was comfortable nonetheless, as the ceiling fan and open windows did the trick. "

"What an amazing stay! I loved this hotel. The room was clean and comfortable and the staff were friendly and helpful! The pool/hot tub made this stay even better and the best food we had during our trip was at the Good Folk restaurant downstairs. I definitely recommend it and will be coming back the next time I'm in Banff!"

"Staff is very polite and friendly. Room was clean and tidy. I recommend this nice lodge to everyone. "

"Everyone should stay at the Lake Louise Fairmont Chateau at least once in their life. Truly an over-the-top hotel experience and unparalleled settling. Enjoyed our stay from start to finish. Splurge was absolutely worth it! "

"Great parking area"

"very good deal!"

"Location was great! Just on the outskirts of town, but still close enough to walk if you wanted, otherwise public transportation was very easy to navigate. The hot pool was we amazing! Perfect temperature. The only complaint I have was the tv, at night I wish there would have been better tv options or a smart tv to cast to, but then again you don’t usually go on vacation to sit around and watch tv! "

"The hotel itself and our room are clean. The staffs are friendly and accommodating. Will definitely book here again. ♥️"